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Hotel Indigo Buffalo Amherst – reviews, photos

3.5 of 5
10 Flint Road, Amherst, NY 14226
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Hotel Indigo Buffalo Amherst
Ranked #4 of 17 hotels in Amherst
4.0 of 5 stars 228 Reviews
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228 reviews from our community

What travellers say about this hotel
  • Very nice(8)
  • Niagara Falls(7)
  • Comfortable bed(7)
  • Front desk staff(5)
  • Aveda product(4)
  • Airport shuttle(4)
  • Room service(4)
  • Starbucks coffee(3)
Traveller rating
    94
    66
    37
    20
    11
Only show reviews for Family (67) | Couples (61) | Business (56)
Date Rating
Chicago, Illinois
Contributor
18 reviews 18 reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
“Very Nice”
5 of 5 stars Reviewed 12 February 2012

Ive been a platinum member for over 5 years with IHG 130 nights last year along at Holiday Inns and Crowne Plaza's. I Finally got a chance to stay at a Indigo as they are not everywhere. I am very happy with this hotel here in Buffalo! Tom Brady never stayed here. The room was a basic King Bed room, I found it clean as can be the staff have been perfect I even used the room service. There is nothing not to like about this place the food rocks the rooms are perfect. The only thing that should be done is move the furniture around so while working at the desk in my room you can see the TV which would take less then a minute. I will be looking for good rates for the Indigos around the country. What a nice place and great service! They are doing some upgrades here and there to the hallways but how can you complain. A++++. I was not upgraded either I am in a basic King Size Bed Room. Just perfect!

Room Tip: I am on the third floor on the end. I think anything about ground level is good. Ground level rooms...
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  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask HankTheDog1 about Hotel Indigo Buffalo Amherst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nice Room”
4 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

This hotel is convient to the airport and offers free shuttle. The beds are very soft and comfortable, everyone had a good rest. I love the cleanliness of the hardwood floors, and the large shower, very chic. If I have one word of caution, the breakfast prices are unreasonable. $3.25 for a cold stale muffin - If I'm going to pay that price, I'd at least expect it to be freshly baked! At least you can grab a cup of Starbucks coffee, and that is the usual hotel price.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bwvmommy about Hotel Indigo Buffalo Amherst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Good Facilities and Helpful Staff”
4 of 5 stars Reviewed 30 January 2012

This is my third time staying here over the past couple of years. It's convenient to numerous locations with good access. The staff have always been considerate and helpful, and the rooms comfortable. The rooms with the king bed and sofa are comfortable and roomy with a desk as well.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SageSalt about Hotel Indigo Buffalo Amherst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, New York, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nice Place”
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

It's very modern and classy. Overall great experience!

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by SUPGURU for Amherst
Ask SUPGURU about Hotel Indigo Buffalo Amherst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Nice Place, Poor Bar/Restaurant Service”
3 of 5 stars Reviewed 20 January 2012

I do like this hotel, it was very chic and a very nice room. Its a rare looking place, and the quality of the rooms are nice, hardwood floors, nice tv, pretty bathroom, although the door can't be open in the bathroom if you are using it, pretty small. The shower is very nice.
The bar has managers special on Tuesday, open bar for beer and wine. The manager was very nice, very kind, and the front desk was nice, not the most professional out there but ok. The bartenders how ever can be another story. My wife and I sat at the table at the bar, we were the only ones there, and I had to walk up to the bar to request service. My wife did complain, but the bartenders lack training and any type of service manners. I will stay here again, however it is my companys recommended hotel. I would recommend it, but I'd suggest eating elsewhere besides the free tacos that were being served on Managers Special Day. The food was reheated and parts of my breakfast sandwich from their starbucks boutique were cold. My wifes salad didn't have everything that it was supposed to. And the pizza wasn't that good. Nice hotel, I wouldn't suggest NOT going there, but I'd just say it is an average place, with a seemingly nice indoor pool, nice area, pretty blue colors, a nice sized room with a couch, desk, coffee table, pretty lamps, nice closet, but small bathroom.

Room Tip: Ask for the room with a couch if you are getting a king size bed
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  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask JohnBlaze28 about Hotel Indigo Buffalo Amherst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Case Manager at Hotel Indigo Buffalo Amherst, responded to this review
24 January 2012
Dear JohnBlaze28,

Thank you so much for your review. I'm glad you liked the decor of our hotel and your room.
I am concerned about the service you received in the bar. This is not something you would expect at this hotel and I apologize.

Hotel is very proud of its level of service, cleanliness and quality of its product and I will make sure that your review is passed on to the restaurant and bar manager to look over. Im sure they will take the necessary steps to improve service and food quality.
Once again thank you for taking the time to submit this review, Hope to see you again.

Katie J
Case Manager
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hotel Indigo Buffalo Amherst

  • Hotel Indigo Amherst
  • Amherst Hotel Indigo
Address: 10 Flint Road, Amherst, NY 14226
Price range (per night):* INR7,356 - 11,313

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