I want to say first that the staff is lovely and it’s a great place for a good value decent meals.
However, I don't think that this is a good place for solo travellers particularly women. On a recent stay I had to leave the B&B and check into a nearby hotel for fear of my safety. An intruder peered into my bathroom window, while I was getting dress in the early evening. Thankfully, whoever it was ran away once I started screaming. The security guards were very kind and walked around the premises with me and checked my window.
After the incident, I did not feel safe and left that night. When I spoke to the owner, Lilly, the next morning she didn't take me very seriously saying that it was my 'my perception'.
Actually, there are some really serious problems with the property that make it unsafe.
The backside of the lodging building is not lit and a good entry point for intruders. Also, the latches on the windows are flimsy and need to be replaced and the windows need to be properly sealed. There are gaps at the bottom and top of the doors that are large enough for lizards and mosquitoes to easily get into the room. I had to put a towel along the base of the door to keep out lizards and spray the room with bug spray to ward off bugs.
Generally, the rooms need investment. The owner is unlikely to take this or other concerns seriously, so steer clear for your own safety. As I said the staff is lovely, go there for a meal or coffee and book activities, but don't stay there; it's just not safe.
Room Tip: Don't stay there!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
22 March 2012
Firstly, my name is Lynne, not Lilly, and anyone is welcome to contact me to discuss the contents of this review. While I am sorry that any guest feels this way about Zig Zag, I strongly dispute that it is not a safe place for single women travellers, and we do have many single female guests. Every night we have 2 security guards near the rooms and 2 guard dogs who will bark if even a chair is in the wrong place. The back wall is around 2m high with broken glass on top. I should point out that, even with 8 other rooms occupied, and the guards and the dogs, no one else saw or heard anything on the night in question.
Our doors have, and had at the time, brush sealers on the bottom so lizards are unable to get through, and all windows have burglar bars on them so no one is able to come into the room via a window.
We aim for all our clients feel welcome, comfortable and safe at Zig Zag and are sorry that this was not the case for this guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC