Our family group stayed for a 2nd time at Phu Hai Resort in November for 1 week, and how reassuring to see that some things don't change! Resort was as peaceful, well-manicured, and comfortable as it was 5 years ago.
We shared a 4 person bungalow (1 bedroom downstairs, 1 upstairs - each with private bathroom, and 3 separate A/C units worked well) with direct sea view, and the only sounds we heard (day & night) were the breaking waves. The staff addressed immediately our small concerns when A/C stopped working or light bulb needed replacing, and there is a silent army of groundskeepers who sweep the beaches and resort grounds each morning to remove the smallest fallen twig or leaf. True - power did cut out now & again, usually for no more than 10-20 seconds -- but we witnessed the same thing when we stopped in for dessert at the 5 star "Anantara Mui Ne Resort." So, power outages are not unique to Phu Hai.
The resort is now more "Russian friendly" than it was 5 years ago, with menu items now printed in Russian (along with English, German). And there were a good number of Russian couples and families staying there in November, but all were well behaved -- no drunkenness, screaming kids, or excessive cell phoning in the public areas of the resort.
Breakfast (included) does become a little mundane after 1 week. No fresh juices, and no variation in anything on the buffet: omelettes, blini, cut fruit, Vietnamese soup, and simple bread & rolls each morning. But passable. And we stayed "in" for dining during 3 nights at Phu Hai, and never tired of the Vietnamese fish, noodles, and soup selections. (There are European selections, too; we just never tried them.) Not spectacular, but adequate and well priced. The other nights, we went into the Mui Ne village - about $2 taxi each way.
As for the unlucky MBA group who had theft problems, we had cell phones, an i-Pad, and two laptop computers with us. No theft issues. We found the grounds were discreetly and regularly patrolled by staff, maybe in response to their laptop thefts. At any rate, I don't think crime is a regular concern at Phu Hai. All in all, a very peaceful beach resort.
Room Tip: Choose "sea-view" bungalow. Costs more (sure), but you'll see & hear the waves day...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC