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The Nam Hai – reviews, photos

5.0 of 5
Hamlet 1, Dien Duong Village | Dien Ban District, Hoi An, Vietnam
Hotel amenities
Special offer
Stay 4 pay 2
The Nam Hai
Ranked #1 of 67 hotels in Hoi An
4.5 of 5 stars 415 Reviews
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415 reviews from our community

What travellers say about this hotel
  • Pool villa(13)
  • Very good(10)
  • Breakfast buffet(6)
  • Own butler(5)
  • Beautiful resort(5)
  • High quality(4)
  • Golf cart(3)
  • Mini bar(3)
  • Really nice(3)
  • Free shuttle bus(3)
Traveller rating
    335
    35
    29
    10
    6
Only show reviews for Family (82) | Couples (237) | Business (10)
Date Rating
Oxfordshire
Senior Contributor
39 reviews 39 reviews
Reviews in 24 cities Reviews in 24 cities
32 helpful votes 32 helpful votes
“Preposterously grand, but marvellous all the same!”
5 of 5 stars Reviewed 7 February 2012
3
people found this review helpful

This is a state-of-the-art, blow-you-away hotel. It's enormous. It's swanky. It's jaw-dropping. And the service is pretty good too. I loved the breakfasts - the Cao Lau is a must-try for people who like to try local dishes. My other half likes his brekker traditional however, and his regular order of ham and eggs gave them some trouble. It either didn't come at all, and we had to send scouts out. Or it came before he'd even made a dent in his fruit plate. Or the eggs weren't over-easy. But these are quibbles.

In the end, the design is a little TOO architecturally pristine and perfect for my taste. Everything is utterly symmetrical and mathematical. We had a pool villa and the villa itself is very oddly designed - beautiful, with corner sofas in every corner, and a large board table for 8 people in the middle of the room, but nowhere where you could sit and play a game of cards, or just sit cosily. No armchairs, for instance. Just these flat corner sofas. We wondered if the overall design was perhaps inspired by Speer's plans for the New Germania, so impersonal was the feel! Even the gardens are pristine and somewhat over-regulated - only greenery and the very occasional yellow hibiscus bush allowed. You long for a lovely big pink bouganvillea to soften the edges and add a splash of colour.

However, it was an incredibly smart and well-run establishment, and we had a very relaxing and pleasant stay. To give it less than five stars would be churlish.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
1 review
“One Word ... PERFECT”
5 of 5 stars Reviewed 4 February 2012

We stayed 5 days at the Nam Hai in a 1 Bedroom Pool Villa. From the moment we set our foot in the hotel, the level of service was phenomenal. The villa was beyond our expectations and the butler inclusion is definitely the real deal. The food was absolutely amazing, although was a little pricy. If you are after a slice of heaven, this is a must see/stay destination. Worth every cent!!!

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore, Singapore
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Top Luxury option in Hoi An”
5 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

Nam Hai is very beautiful, romantic, dramatic architecture, elegant, about 15min from Hoi An's old town. Staff is amazing, very detailed, remembers who you are and what your preferences are. Rooms are nice, but had quite a few steps in the room and sharp edges to knock into. Breakfast was disappointing unfortunately. Didn't like that the outdoor lounge area was not very private and opened to a shared courtyard/field where people were walking past and looking in. Loved the bedding, pillows, etc. Bathroom was very spacious, loads of space for 2.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Paris, France
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Exceptional design”
5 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

The design of the hotel is truly striking with individual villas inspired by vietnamese architecture.
We had booked a one bedroom pool villa consisting of a bedroom and a separate living pavillon a spacious garden area and an incredibly big and warm swimmingpool (during our 4 days stay beginning of January it was raining and the outside temperature was under 20C°, so the pool was heated at approximately 26 - 27C°!!).
The villas are beautifully furnished and everything is just exceptional and beautiful in this hotel.
The restaurants at the hotel were excellent, we particularly enjoyed the vietnamse food which we could upon request also order at the main restaurant.
Regarding the service, it was always perfect even if sometimes for breakfast the main restaurant was really full and the staff was struggling to seat the guests, as outside sitting was impossible due to the bad weather. The guests of the pool villas have a butler specifically dedicated to their villa. Han, our butler was just wonderful, he took care of travel arrangements, flight confirmation, restaurant reservation and information about Hoi An and local attractions to visit. He prepared tea for us and apéritif in the late afternoon.
The hotel is located at the beach and it takes approximately 15 minutes by car to reach Hoi An downtown. We appreciated very much the shuttle service which is organized by the hotel several times a day to go to Hoi An.
The Nam Hai is really an exceptional place.

Room Tip: Our villa and garden were stunningly beautiful but I would prefer next time a villa located at the b...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tempe, AZ
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Incredible”
5 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

Thoroughly enjoyed our recent stay. The room was spacious, the bathroom was well designed and very functional, and the bed was like sleeping in a cloud. We enjoyed a day of relaxing by the pool and beach in the middle of a 2 week vacation to southeast asia - worked perfectly! The candles and music after turndown were spectacular.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about The Nam Hai

  • Nam Hai Hoi An
  • Nam Hai Resort
Address: Hamlet 1, Dien Duong Village | Dien Ban District, Hoi An, Vietnam
Price range (per night):* INR6,130 - 41,853

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The Nam Hai
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