The superior room has got a small room as mentioned, but there is no view, and no balcony as shown on booking.com and other sites.
On arrivel, the first thing they asked was if we wanted un upgrade to a room with a view and offcourse we had to pay an extra 20 dollars per night.We preferred the room without view, wich was big enough, the other room was missing a part of the ceiling in the bathroom.
After telling them we wanted the booked room the were not a nice anymore
The room we got was not clean and after asking to remove the dirt of the former guest, they did not do it.
The sheets were dirty as well. And there were stains of other people on it.
The two nights we stayed, we were visited by huge cockroaches, in the evening and the staff did not even care at all.
The airco.started working after 5pm, we thought it was broken and asked the staff for help, but they didn't come.....
The breakfast was good, but the tables were very dirty.
Some of the staff were polite.
We checked out 2 days earlier and had to pay for an extra night, but that was worth it!!! We were happy to be gone.
Be carefull, they don't accept credit cards and might charge a lot, but i showed the my exchange rate on my smartphone, and they accepted that.
Long story short solution, very dirty and very overpriced!
- Thien Thanh Hoi An
- Hotel Thien Thanh
