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Hoian Lotus Hotel – reviews, photos

3.0 of 5
330 Cua Dai Road | Hoian Ancient Town, Hoi An, Vietnam
Hotel amenities
Hoian Lotus Hotel
Ranked #31 of 67 hotels in Hoi An
4.0 of 5 stars 92 Reviews
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92 reviews from our community

    Trip type
Traveller rating
    27
    28
    20
    12
    5
Date Rating
Geelong, Australia
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
98 helpful votes 98 helpful votes
“Good 3+ Star Hotel, Good Value”
4 of 5 stars Reviewed 25 January 2012
13
people found this review helpful

The hotel is set on a large property about 3 klm from Hoi An city and a little over 1 klm from the beach which makes it quite central to get about via taxi, which are quite cheap.
The room we stayed in was a Deluxe Suite which was a good size for a couple and was in quite good condition and most importantly; comfortable.
The staff were quite friendly, helpful and courteous.
Overall a positive experience was had at this establishment, and we will be returning for 3-4 nights later in 2012.

Room Tip: Attempt to go for a larger room as the standard rooms are smallish, at the prices a few extra dollar...
See more room tips
  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Pip S about Hoian Lotus Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nguyenly Bui, Manager at Hoian Lotus Hotel, responded to this review
27 January 2012
Dear Pip S,

Warmest Greetings from Hoian Lotus Hotel.

Thank you very much for taking time to post your positive reviews about our hotel. And we much appreciate your high rating on our service.

We are glad to know that you totally enjoyed your stay with us and that you enjoyed our room, the friendliness and helpfulness of our staff .

Once again, thank you very much and we look forward to welcoming you back very soon.

Yours sincerely,
Bui Nguyen Ly/ Mrs
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakland, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
“Another World”
5 of 5 stars Reviewed 24 January 2012
11
people found this review helpful

Of course, historic Hoi An is another world, and walking it's pedestrian-only streets with picturesque shops, residences and historic buildings, you are transported from the hurly-burly of modern Viet Nam and its traffic to a different, slower time. The Lotus Hotel fit in with this ambiance perfectly. With it's shuttered windows, winding pathways lined with flowers, and small intimate pool, and lobby, I felt as if I'd been transported to a scene in an old novel, written in French. It is neither grand nor ritzy nor expensive, but of the many 3-to-4-star hotels I stayed in throughout Viet Nam and Cambodia, this was my favorite.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Joanna B about Hoian Lotus Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nguyenly Bui, Manager at Hoian Lotus Hotel, responded to this review
26 January 2012
Dear Joanna B,

Warmest Greetings from Hoian Lotus Hotel.

Thank you very much for your kind feedback on Tripadvisor.com and we hope this is useful to travelers.

It is our great honor having you stay with us last December and we are glad to know that your stay was good overall and that you enjoyed the charm of our hotel. We much appreciate your compliments.

Once again, thank you very much and we look forward to welcoming you back very soon.

Yours sincerely,
Bui Nguyen Ly/ Mrs
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brunswick, Victoria, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“Highlight of our Vietnam and Asia trip, will be back!”
5 of 5 stars Reviewed 19 January 2012
10
people found this review helpful

My friend Kristie and I stayed here for only one night, sadly, in early January 2011 and we LOVED it. We have been ranting and raving about how beautiful it is, how well priced and how nicely situated a bit out of town on the river, to everyone who will listed. We both were devastated that we had only booked in to Hoi An for one night as we also loved the town itself, had some amazing pagoda tours, great success at the markets with a pair of custom shoes for me and a great, well-priced, FAST suit for Kristie, and some beautiful food. We would particularly recommend a restaurant called 'Son', which specialises in slow food, it is walking distance from Lotus. We went for dinner and were the only ones there but it was just beautiful, we sat on an open-air balcony overlooking the water and the food was wonderful. We also wandered down to a bar/hotel down the road which had a great coverband on.

I just can't wax lyrical enough about how impressed we were with this hotel, the rooms were decorated in a lovely, very calming traditional Asian spa style, the pool looked beautiful (it was a bit too cold when we were there plus we were so busy rushing around town we didn't get time!) and there was a lovely garden setting which I've featured in my photos. The staff were also very helpful and booked us in for our bus to Hue without drama, and recommended great market stops and a lunch place.

Overall I would definitely love to go back to Hoi An for an extended stay and wouldn't consider staying anywhere else. It would also be a lovely spot for a romantic getaway as it's situated just the right distance out of town.

  • Stayed February 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MeghanB85 about Hoian Lotus Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nguyenly Bui, Manager at Hoian Lotus Hotel, responded to this review
31 January 2012
Dear MeghanB85,

Thank you very much for posting your positive review about our hotel & services on Tripadvisor.com & we do hope this is helpful to travelers.

It is our great pleasure to hear that you totally enjoyed the charm of our hotel, the pool & the helpfulness of our staff. And your compliments are greatly appreciated.

Please advise us if you have time to come back Hoian and we would be glad to welcome you at Hoian Lotus Hotel.

Yours sincerely,
Bui Nguyen Ly/ Mrs
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
“Slightly inconvenient”
3 of 5 stars Reviewed 15 January 2012

A little further out of town than useful, and it could use a lift/elevator.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Mwn260856 about Hoian Lotus Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona, Spain
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Nice place but could use a renovation”
3 of 5 stars Reviewed 4 January 2012

The room was mostly comfortable but there were a few problems with the shower, water leaking from the shower hose leading to low pressure from the shower and some extra mildew type stains. Also, the wifi is more theoretical than real since it moves at a crawl. However, there are some more speedy computers available in the lobby. The dinner was just ok, but the breakfast was quite good. One problem: the neighbor's rooster had me imagining a good Vietnamese chicken dish in the morning! I'd say that it's a pretty good deal for the price but not outstanding.

Room Tip: Ask for far from the rooster.
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  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask abmindprof about Hoian Lotus Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nguyenly Bui, Manager at Hoian Lotus Hotel, responded to this review
12 January 2012
Dear abmindprof,

Thank you very much for taking time to post your review on Tripadvisor.com & we hope this is useful to travellers.

We are glad having you stay with us in Jan 2012. However, there were something that make you feel uncomfortable so we will keep this in mind for adjustment.

We guarantee that if you come back the Lotus Hotel next time, we will make your stay become the most memorable experience.

Once again, thank you so much.

All the best,
Bui Nguyen Ly/ Mrs
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hoian Lotus Hotel

  • Hoian Lotus Hoi An
  • Hotel Hoian Lotus
Address: 330 Cua Dai Road | Hoian Ancient Town, Hoi An, Vietnam
Price range (per night):* INR2,118 - 3,790

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