Good location, mini market opposite and easy walking distance to the old town.
Reception staff were not overly friendly or welcoming but they answered all the questions we had - just weren't very approachable!
Wifi was a bit slow and patchy, I found it easiest to connect to the hotel across the street.
Note breakfast is taken in the sister hotel and it was REALLY busy when we went. No problem to share tables but it became a bit of a bun fight to get to the food!
Room we had was a superior, we were slightly surprised to walk in and find the bath in the middle of the room, but was fine anyway as shower and toilet private either side. We had a balcony, but tipped it down so we didn't use. Plus, it was super noisy out on the street. One of the inside rooms might be better if a light sleeper or bothered by typical traffic noice...it is vietnam afterall!
Room overall was a little tired and worn around the edges. We had a really dodgy looking lamp minus lampshade for example, they just need to go around and tidy up a bit. Hoi An hotels didn't seem to offer the same value for money as elsewhere, we were tempted to choose one of the homestays just out of town but plucked for location instead at this hotel - which did work for us as we spent most of our time wandering out and about in the old town.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC