The staff were friendly and helpfull, however the resort is run down and very dated. The female spa was closed, the male spa was being repaired. None of the lights were on in the hotel presumably to save money as the hotel was deserted.

A good hetel, located at the foot of mountains, having an excellent view of the mountains on one side and the city on the other. Besides the pool, sauna & gym there nothing else to do.
The rooms were reasonable clean, the buffet dinner and breakfast were great. Most of the staff are eager to help as well.

Its important to realize that this hotel is remotely located, and can be very lonesome and boring. The hotel provides a free shuttle to the Al Hamra Beach Resort and to the RAK mall, but if you need to see more of Dubai, you need a car. I stayed at this hotel for a week, and mainly used it as a base to explore the UAE. Had I stayed in downtown Dubai, I wouldn't have seen as much of the UAE as I did. Whereas I wouldn't give it a 5-star rating, I think this hotel offers value for money. The rooms are large, well-furnished and cleaned daily. I found the house keeping staff to be very thoughtful, going out of their way to supply items I didn't request, but which they thought I could use. This hotel was a tranquil resting place after a long day of site-seeing. And when I needed to rejuvenate, the indoor pool, sauna, and hot springs were a treat.

Khatt Springs is in the middle of nowhere... Transportation might be a pain. But having said that, it is an ideal place for a short vacation from daily schedules for people in the UAE. The hotel is not so high priced and offers neat rooms with Internet connectivity. The minus point is that there is no wireless Internet in the rooms. The lighting in the rooms are energy efficient bulbs portraying the hotel's stance on saving resources.

Mine was a very short stay and therefore couldn't explore much. The hotel is popular among foreign expatriates who wish to take a break from routines. The restaurant offers a good choice of cuisine - Arabic, Mediterranean, Continental and Asian. The hotel also offers small conference halls for corporate meetings and business gatherings.

All in all, this place is good and in my opinion, worth every penny you spend.

The service offered by the staff was good and they make sure you feel at home.