In my opinion since service is the most important thing in hotels, I gave a low rating for city seasons hotel. At the check in unsufficient information was given, nothing about breakfast where I had to call later to check where I can have it, with a very rude answer from the reception they just mentioned "downstairs", suddenly after having a very poor selection of breakfast that its chargable and not included at my room. Finally at check out a hardly smiley receptionist just signed me out with GIVING ME MY RECIET , just said thank you after paying my charges. Room is specious and clean but couldn't sleep from the cold temperature even after switching off the AC (where is this time of the year the temperature is around 23 at night).