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Mercure Grand Jebel Hafeet Al Ain – reviews, photos

4.0 of 5
Jebel Hafeet | PO Box 24476, Al Ain 0, United Arab Emirates
Hotel amenities
Mercure Grand Jebel Hafeet Al Ain
Ranked #3 of 7 hotels in Al Ain
4.0 of 5 stars 178 Reviews
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178 reviews from our community

What travellers say about this hotel
  • Pool area(5)
  • Star hotel(3)
  • Very good(3)
Traveller rating
    55
    69
    39
    13
    2
Only show reviews for Family (48) | Couples (57) | Business (9)
Date Rating
Muscat, Oman
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“A view that cannot be beaten!”
4 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

After travelling up 1000m and 14km by car, the first view of the hotel was worth it. Out side it lookss contemporary and pearched on the edge of the mountain. lots of parking. Greeted warmly by concierge and check in was very easy. The open plan lobby was lovely. We stayed on the 3rd floor and had a room overlooking one side of the mountain - spectacular. \not so when we woke up in the morning - we were in the clouds and could not even see our balcony.

Lovely swimming pool and free mini golf, nice spa and squash courts as well.

Biggest Tip- make sure you have long trousers gents as there is no access to bar or restaurant without them

Room Tip: Great views no matter what room
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask OmanTigger about Mercure Grand Jebel Hafeet Al Ain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Senior Contributor
24 reviews 24 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Awesome view, good/neat service”
4 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

I (with family) was at Mercure Grand Jebel Hafeet for the weekend starting 27 Jan. It also happened to be my 9th wedding anniversary. This place looks always fully booked for the weekend, which explains the increase in prices during weekends compared to week days. The best part about the hotel is the location, set on a sprawling area at the edge of a cliff in a V-shape. All rooms would then give you a view of city around 1200ft below. Unfortunately, it was misty all around so the view was not the greatest. The check in was smooth and fast, no hassles. Of course i had to book online to get the rooms (which was advised by the reception staff). Apparently there is a quota for online booking, so even if you don't get reservation through email/phone, try doing it online.
They have a nice pool area with kiddie play area as well. There are facilities like Gym, massage parlor, pool table/squash court/table tennis/mini golf, you can borrow the accessories from the recreation center and return them back once you finish. The gym is well equipped.
Us being veggies, the number of choices for dinner was bare minimum but adequate. So no comment on dinner.
The breakfast was continental, adequate and tasty.

The best thing was the view, nothing like it. I guess if you are there on a clear day the Sunset would be a marvellous sight. They have an observation desk in the second floor which is a good point to watch the sights and sunset. All in all nice weekend break for us from Abu Dhabi.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ram111 about Mercure Grand Jebel Hafeet Al Ain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Top Contributor
67 reviews 67 reviews
Reviews in 28 cities Reviews in 28 cities
45 helpful votes 45 helpful votes
“Only if you must go in Al Ain”
3 of 5 stars Reviewed 28 January 2012

Spending 8 days in Emirates, We decided to spend 24 hours in Al Ain. But my comment on this city is that Al Ain is better to skip if you are visiting Emirates.
This Hotel is in a fascinating location, but 20 minutes driving from City. Big room and very big bed, that's all. attention: it is not located where trip advisor flag is pone.... this is the po box address!

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask aprivite about Mercure Grand Jebel Hafeet Al Ain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Great for a short stay”
4 of 5 stars Reviewed 17 January 2012
2
people found this review helpful

We only spent one night there, coming from Oman on our way to Dubai. The location is fantastic though out of the way. It was fine with us as we did not intend to visit Al Ain, just to rest for the night. The price seemed cheap but that was after 10 days in Oman, where accommodation rates are very high. The room was spacious enough with a fantastic view. Our kids enjoyed the minigolf and the slides at the pool. Great for a short stay, but would not stay there for a longer vacation.

  • Stayed February 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask nathj92 about Mercure Grand Jebel Hafeet Al Ain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow
Senior Contributor
30 reviews 30 reviews
Reviews in 7 cities Reviews in 7 cities
32 helpful votes 32 helpful votes
“Beautiful location and good facilities”
4 of 5 stars Reviewed 13 January 2012

We stayed here with family for 2 days and we feel that we should have planned for more time. Hotel is located on top of the mountain with awesome view. Besides normal facilities which all hotels have, this one has pools and water recreation for all age groups which is nicely maintained. Large pool with bar was good. Hotel staff was prompt and courteous and were keen to arrange for local taxis for roaming around as hotel is 30 minutes away from city. Room was good but balcony was small. Food was OK and could have been better.

Overall would recommend this and would definitely plan to stay again.

Room Tip: Choose pool and city facing room which gives better view and less noise from overnight music program...
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Mercure Grand Jebel Hafeet Al Ain

  • Mercure Al Ain
  • Accor Al Ain
Address: Jebel Hafeet | PO Box 24476, Al Ain 0, United Arab Emirates
Price range (per night):* INR5,294 - 8,360

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