My husband and I have stayed at this hotel twice yearly for the past 3 yrs and had some fantasic holiday's and met some wonderful friends there.
This year was different!!! 24 of us decided to book at the same time, sept 2011 it was going to be great, it wasnt. The hotel it's self was falling apart, water coming through the ceilings, the showers had mould, Lumpy uncomfortable beds, cold water and for the frist yr we had cockroaches.
The lift was out of service more times than it was in service, so not good for those that were on the 4th or 5th floor.
Because we have stayed there many times of course we know the staff well, or we thought we did. We all went on a boat trip and when we returned the staff had decided not to talk to us, they ignored us!! My husband ask Paul are you ok is anything wrong? he said no, but business not good. In other words we were not spending as much money as they wanted. My friends who never pay for aircon were asked to pay this time and they even had the cheek to ask for the aircon money from when they were there in May.(my friends told them to stick it of course) For the rest of our holiday George, Paul and Brian would not speak to us. so my husband decided not to spend any money there if thats how they wanted be. We were not going to allow them to bully us as we had heard they had done before with others, we would just sit in the bar with friends but not buy a drink, this made them more angry Lol. We have read bad reviews before about the staff at Gold Stone but did not beleive it, well we do now!!!!!
Awful rude people, we were fooled previously we truely thought they were nice people, they are greedy ugly people who just want your money and want to rip you off. They will add things on your bill that you have not had, over charge you for air con, safe, fridge etc. The kitchen is very dirty and the food over priced and over rated by staff.
Staff have also told us, Paul, George and Brian were ripping them off too, customer would give the staff tips and they would not get them.
We have also been told they have been lying telling other people we were horrible and they told us we were not welcome back, this is not true, they had plenty of time to say such a thing should they wanted too, but knowing what we know now they wouldnt have the balls.
My advice would be, stay at another hotel, there are some lovely hotels in Marmaris and some nice genuine people. Dont waste your money on this hotel you will be disapointed.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC