Arrived at Harman met by very hostile female receptionist who was equally unfriendly all the way through our stay not just to us but to other guests as well not a good first impression at all.

The room was very sub standard accomodation and was not clean, mould in bathroom chipped tiles floor not clean still remnants of previous guest even found a tablet on the floor from last occupant.Bed was just one pillow bottom and a rough bedspread for cover none of the bed linen was very pleasant.

First night we were there the generator went on at 12.30 am which shook the whole room we were in, this went on for 2 hours until the night receptionist found the button to sort it out.Saw the rep for Jewel in the Crown the next morning and she said we could request a room change but she was to wary of the receptionist to ask and said it was down to us.I has by this time talked to other guest and they told me their rooms were just as bad so there was no point in asking.

The breakfast was mediocre the coffee undrinkable although hotel were quite capable of making a good cup but only if you paid 6tl for it.

I am amazed that this sub standard accomodation is now advertised in Thompson small and friendly brochure and would implore the company to send a rep as soon as possible before they send many more guests here.

I did not meet one guest who enjoyed the stay at the Harman and all were upset with the treatment of the receptionist and likened the Harman to being in a boot camp.

Another bug bear was we were not allowed to bring in any food and drink even a bottle of water and were told by the former mentioned female receptionst that water had to be bought from them for 4 times the price that you could buy it at supermarket this I thought was exceptionally mean.

There are 4 cats who live at the Harman and most of the guest had no problem with this but there was one member of staff who hated the cats and would chase them or turn the water hose on them if he could along with him and the rude receptionist who could only grunt at you the Harman needs to overhaul their staff training as a matter of urgency.

If you have therefore booked at the Harman please contact your travel agent and see if you can get them to send you somewhere else I have already given my feedback to mine.

We had a wonderful stay in this hotel. We wanted to lie around and relax and were able to do just that. It is very quiet, spacious and beautifully well kept. The food is good and we were pleased with everything but the waiters have such poor English that they find it difficult to do their job properly. We aren't.

We were so looking forward to our holiday after a very stressful housemove. On arriving at the Harman at11.15pm, first impressions of the hotel were good except for very loud music playing around the pool and bar area. Got to our room and the door handle fell off so we had to make our way back to Reception for help. Room was small and bathroom shower curtain unclean and grouting around bath very poor and in need of attention. Towels and linen were regularly replaced and the room maid kept the room clean. The staff were all very friendly and helpful. The chief barman bullied the young lad who was being trained. Noise around the bar carried on sometimes till 4am and it was difficult to sleep because of a group of girls and others who didn't seem to consider others who were also on holiday as well as them. The management received many complaints and did try to get the music lowered at midnight but not always successfully. Towels were regularly put on sunbeds at 7am despite a notice by the hotel requesting sunbeds not to be reserved (one morning a british person put a towel over the sign)!. Air conditioning and safe were each £4 per day and the hotel gave a discount when settling bill. Hotel breakfast was adequate. Calis is a lovely resort and good food at most restaurants although we did have one very bad experience. We would not return to the Harman simply because of the other inconsiderate people on holiday.

thankyou to all the staff at the harman hotel,had a great holiday with our family,staff at the harman hotel very good,and very good with children,pool great,very friendly place,breakfast turkish,but lots of food as muchas you want to eat,lunch time food off a menu great, evenings down the front great especially bella mammas,italian,lovely food,and alies bar very good also kerris hotel for good food,also not forgetting obens restaurant ,walk along the front to the end and obens is there very good food mamma cooks anything you want to eat,we shall be back as soon as possible.