Our tour group was accommodated here for one night. Hotel situated away from the main city area, and had a backdrop of pleasant wooded hills.

We were given a twin-share room with separate single beds, despite our having specifically requested a double-bed at the time of booking several weeks ahead. The room was quiet, and we had a nice view of the hills behing the hotel. Bathroom was okay.

The orange lampshade in the room was badly cracked, with gaping holes. Overall, the hotel seemed somewhat run down, except for the lobby, reception and dining areas. We had to pay for bottled water at the dining table, at a very high mark-up of US$6 a bottle. Food was typically Turkish.

John & Alice.

Five Stars? Perhaps one would be more accurate. We spend a miserable three days here. The rooms are barely air conditioned, bringing the temperatures down to 85-90 degrees, while the public areas are sweltering. Tiny beds, scratchy sheets, stained carpeting, dirty pool. Add that to pounding disco music playing by the pool until midnight and you have a very sleepless stay.

The only plus is free Internet!

Stayed here for 4 nights june/July at a trate of approx US$110 per night including breakfast- 1st impresions seemed OK, location of hotel is very attractive with picturesque views over gardens and the bay of Izmir, reception area was attractive & check-in procedure quick & efficient, good lifts etc & rooms reasonably spaceous & well equipped although somewhat tired looking and the TV only had one English langeage programme 'BBC World'. Very good outdoor pool with loungers, towels & umbrellas and spa area, Sauna & Hamam (Tradditional turkish bathing area ) , table tennis free to guests. The heated pool was undergoing repairs & not in use - fortunately the weather was so hot the outdoor pool was very welcome

But unfortunately the bad points outweighed the good. A/C was noisy,one had little individual control of the settings & only managed to maintain temp between 78-80f. The daily servicing of my room was not done until early afternoon and on one ocassion used towels were removed but not replaced. It took 2 telephone calls and 30 minute wait until clean towels were brought. Not ideal when one is hoping to have a quick shower and go out.
Food & drink from the lobby cafe was extremely expensive eg. a small bottle of beer was 10TL (about £4 or US$8) a large bottle of water which cost 0.8TL outside in the shops was 10TL in the hotel and the food was of such small portions. For example what they described as a 'Princess Burger' which I would have described as a 'fun-sized thamburger.' or a '2-bite-burger' with about 10 small french fries cost the exorbitant sum of almost £6
Breakfast Buffet was OK but certainly not 5 -star and then was spoilt by the fairly chaotic amosphere and surroundings, on busy times you have to search hard for a table, on one day there was a queue of about 30 people to get juice or water from the drinks machine, I had a wait of about 15 minutes for a pot of tea.
The final point which would preclude me from using this hotel again was that on one occasion I had returned to the hotel from a short shopping trip I had a carrier bag containing a bottle of water and two bananas and on going through the security at reception I was told that I could not bring them into the hotel. I was asked to tjhe reception where I was informed that 'guests' or should it be 'inmates' are not allowed to bring food and beverages into the hotel from outside. I told them we were talking about a botle of water (part consumed ) and two bananas (totally unconsumed) but again I was told it was not permitted to bring them in. I said that this was totally unacceptbale to me and asked to se the manager. After waiting for a couple of minutes whist they tried to contact the manager (unsuccessfully) I said I was not prepared to wait any longer and went to my room with water and bananas. I was not surprised when I did not hear anything further.

Definetly not worthy of 5 stars - I have stayed in 3 star hotels which have better overall service and attitude to guests. All in all it was so unlike the service and attitude I have experience at virtually every other hotel I have stayed at in Turkey

While travelling in Turkey with a couple of friends, we had reserved the Izmir Princess for our last leg of the journey -- thinking that the thermal spas would be a good way to end our trip...that was, until we got to the hotel. It was dirty, old, and uninspired...thinking that it was just maybe our room that was a disaster, we headed to the 'thermal pool' and 'spa'...what a joke...I didn't want to take off my shoes! Needless to say, it was a disaster and I would NOT recommend it.