I stayed here more than a couple of years ago. It was 100% comfortable. Spacious rooms, modern furniture, a big bathroom, a good roof bar and a perfect open buffet breakfast enriched with some of Kayseri's perfect local tastes.

Have to say that every person that I dealt with was polite, helpful and really tried their best to help. It appears to me that the property is getting a little worn. I didn't get a good sleep as I was mostly disturbed by the smell of the pillows. It gives me the presumption of unclean bedding. I have no doubt that the bedding was clean, but the smell of the pillows was off putting. I did have lunch at the restaurant on the top floor and the meal and service were exceptional. The view of the city and the surrounding area is fantastic from this restaurant. The location was good from the airport, about 15 minutes at night with no traffic and about 25-30 with traffic. The hotel staff also set up a fantastic ballooning trip at Cappadocia for my associates, which they loved.

The hilton is in a good location in centre of the City. I had great views over the castle, mosque and to the mountains beyond.

I arrived at the hotel late in the day and had to leave early the following morning so couldn't comment on the facilities or the restaurant.

The room was adequate, the bed was huge, TV had multiple English speaking channels, internet access was stupidly expensive which as a business traveller is annoying and inconvenient. Minibar was also too costly though they do provide free bottles of water.

The worst feature was the bathroom. The seal around the bath was discoloured and stained, the shower curtain was shabby and the shower head was clogged with dirty looking limescale. Generally the bathroom did not feel clean or inviting. I would not have enjoyed a relaxing soak in that bathroom.

Thankfully we had negotiated a very resonable rate. The call to prayer happens for about 5 minutes and at this time of the year starts at about 4.30am. It is very loud wherever you stay so if you want undisturbed sleep then take ear plugs.

We stayed here for 2 nights after flying in from Istanbul as our base for Cappadocia. The city itself has a pretty setting, at least in late April with a handsome snow-capped volcano in the background which reminded me somewhat of Mount Fuji or Mount Shasta. There was always adequate staffing at the front desk and for the entrance (bell staff). The staff were always friendly and helpful, and went out of the way to help us at no charge when we had a little problem with our rental car (the power source for our GPS didn't work), and in helping me replace my I-phone charger, which I left in a previous hotel. Luckily, the hotel is across from the fort which is a large shopping area.
The hotel isn't spanking new, but it seems well kept-up, and certainly quite clean. As a gold Hilton member, I was welcomed not just with snacks, but also with a whole bottle of Turkish red wine! I was not upgraded to the executive floor, possibly because it seemed that only the 7th and 8th floors were non-smoking. We were given, nevertheless, free breakfast. The breakfast spread was huge and impressive. I must strongly disagree with another reviewer--there really was something for everyone at breakfast as long as you weren't somehow expecting bacon or ham in a Muslim country.
I'm surprised no one so far has commented, though, on the fact that this hotel is across the square from what probably is the main mosque. Its loudspeakers blare out the pre-dawn prayers at a decibel level which exceeds a jet engine's--and the double-paned windows do not succeed in damping it sufficiently. We were woken up both days at about 4:42 AM. This was in late April. In June it would have been earlier.
Parking was free in an adjacent lot. It's not exactly guarded, but it seemed pretty safe. The gym was well-equipped and maintained. I can easily recommend this hotel as long as you can deal with the pre-dawn wake-up blasts. The restaurant was good and not too expensive, either.