(Stayed at this hotel as part of the tour package)
We arrived late from schedule at 9.30pm due to a bus tour breakdown-tyre puncture.
Dinner is included in the itinerary but the hotel said kitchen was already closed and there was no offer to compensate dinner/help to arrange transport to restaurant in town whatsoever..and we are travelling with a 2 year old ,mind you.
Got a shock when we arrived at the room, toilet bowl was dirty (there were traces of feces!), no hot water for shower, no TV, towels are not clean and blankets are thin..
Next morning, we found out that breakfast will only be ready at 8.15am (and the tour bus is coming at 8.30am). The eating utensils are not clean, but we are no longer surprised by then.
Came back from tour to found out that there was no room cleaning done.
As for dinner that night, we were served chicken nuggets with rice !! How very convenient!!
By the next morning we were saying prayer of thanks that our stay there was over...
seriously i've never been to a worst hotel in my entire life!!
By the way, the hotell staffs were not friendly at all.. We were even told in the first morning that our tour were cancelled, luckily we lingered around the lobby because I dont know wether there was a mix up or a scam in the making....(the tour bus did arrive a bit later)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC