OMG! Stayed here family holiday, i,ve always have an opened mind people have different expectations and i did expect a bit better. Where do i start well firstly arrived 7 am to find a member of staff sleeping in lobby, other member half a sleep at desk. Got into room what a dump dirty, fridge broken, no locks on balcony doors 5 floors up wiyh 4year old! . Kitchen area OMG! we had 1 cup with large chip asked for more cups, did eventually get them 2days later all were cracked! 2 forks , 1 plate , everything dirty dont know when this room was last cleaned before we went. Bedding sheets didnt look fresh in the 2 wks had to ask for clean sheets and towels.In room floor was not washed in time at hotel. Gym was opened air broken parts lying on floor very dirty unusable! no football pitch or anything as stated, pool side was the part which was all right, showers at poolside was a dumping ground full of broken loungers papers general rubbish. Hotel in middle of nowhere on hill, i small shop and chemist just round corner then a long time before another shop, you need to get bus into centre of kudsadsi for something to eat, plenty of shops resturants in centre.I m sorry i could go on but dont waste your money .Only good thing was the weather and boat trips .

I have stayed many hotels but I can easily say this hotel is the worst ever.

It is dirty and run down. I did not mind it is run down because It was so cheap. I did not expect it much. However, I have never ever seen such a dirty hotel in my life. it is so bad that one morning I was served with muddy tomotoes. The cutlery and glasses are so dirty I had to wash them everytime I had breakfast. Although the hotel provides meal ,which is not expensive , I could not eat it as it was not hygienic.

The staff are very friendly and wanna help you as much as possible. However, the manager of the hotel is not a nice person and see tourists as a cash cow . He does not actually treat it is own staff nice either. I think he is there to milk everyone as much as possible.

After a three hour transfer from Bodrum Airport we were very tired and arrived at the Pamay Hotel at 8 am. We were allocated our room no. 308. We were depressed as we entered the dark and dingy two bedroom apartment as it was so dirty, the safe was broken and there were no locks on the balcony doors. The rooms smelled of damp and the kitchen cabinets were falling apart and the fridge was unusable. There was one wardrobe with no hangers. The view from the balcony was of overgrown weeds, most of the lights were not working in the rooms and the hairdryer was not working either. I went straight to reception and asked for the room to be changed as I would rather go back to England than spend one night in that room. We had to wait until lunchtime for the room to be changed. We were moved to room 311 but had to pay £130 extra which also included a safe and air-conditioning. The aircon only worked in one bedroom and the other bedroom had a very loud fan which we had to use every night to keep us cool. We were pleased with this room as it had a pool and sea view. The cleaners only cleaned our room once in two weeks and we had to ask for basics like toilet paper and towels. Although they cleaned the room, this was a five minute job which involved taking out the rubbish only. The floors and surfaces and bathroom and balcony were not cleaned at all. The pool was lovely and you had a choice of sunbeds as the hotel was always only half full. The gym was full of rusty equipment located near the pool. The glass door to the main pool area had been smashed and a shard of glass was hanging down. This was very dangerous and had been reported to reception but nothing was done about it. Kusadasi is a lovely resort with plenty to do and many restaurants to visit. They are all very cheap and a meal will cost you between £5 and £8 each night. Two other English families were allocated room 308 after us. I think it must be a scam to make more money out of the British holidaymakers because nobody could stay in that depressing room. Most holidaymakers seem to be Turkish and they are never allocated the dodgy rooms! The hotel was located on a hill and it took 40 minutes to walk to the main centre. I enjoyed the walk as it was downhill and we had lovely views of the sunset but we always caught a Dolmus up the hill as it would have been impossible to walk up at night. The Dolmus cost around 70 pence each journey. I would recommend Kusadasi but I wouldn't recommend this hotel.

This "hotel" really was awful. We arrived late at night and were checked in by the rudest night porter. When we were brought to our room, we were told that we had to pay 5 euro extra per day for air con. We payed the night porter only to find that the air con didnt work anyway and so I had to argue with him to have our rooms changed. The second room we were checked into was as bad as the first. The painting was badly chipped all over. The furniture was very old and filthy. The TV didnt work either. As for the kitchen, the fridge was barely cold. There was no stove, kettle or toaster and also were very few utensils. We had 1 glass, which smelt like it had housed a fish. All of the cutlery etc was filthy and unusable.
The bathroom was the worst part of our room. It constantly smelt of urine, there was never any hot water either. On the first night, i tried to shower and the shower door fell off. It had also obviously not been cleaned as there were hairs stuck to the floor.
The bedrooms were very basic, and we hadnt got a double bed in either room although it was requested. The carpet was dingy and sticky, and the bedsheets seemed generally unclean.
We stayed here for 2 weeks and the cleaners only came once. We had to ask 2 or more times for basics such as towels and toilet roll etc.
As for the facilities here, most of them are completely fictional. There was no football pitch or tennis court. We could never find this "fitness centre". Internet was only available in the lobby.
The pool was average and often the sunbeds were filthy and covered with bird feces.
As regards the staff, they are more than willing to rip you off. We requested that they call a taxi for us one day to drop us to the waterpark near by, Adaland. The taxis cost 15 lira to this attraction. The receptionist told us not to worry about a taxi and that he would get a member of staff to help us out. This staff member droped us to adaland and then arranged also a time to pick us up. Upon returning, he handed us a bill for 50 lira for the transfers.
This hotel was also quite far away from any shops etc.
Overall, i cannot think of a good thing to say about this hotel. I have actually stayed in more luxurious (and clean) student hostels.