first visit to this hotel and was a bit worried after reading some of the reviews. I am fairly open minded so here goes:
the rooms are great, very roomy, spacious, plenty of storage, free safe, large balcony
downside - first room was in block A right next to reception, very noisy but the long dark haired girl on reception was amazing and got me a new room in block b, away from the noise. Housekeeping came every day and despite a hiccup the first day we had water every two days.
Pools are great and there is plenty of room. Be warned, top pool is deep and they are both very cold. Bottom pool is busy because of the bar but there are plenty of sunbeds. There is also the beach but due to steps it was too much for my mum.
Food - you have the main restaurant, terrace with pancakes, burger bar just under umbrella bar, top pool. The seafood and Italian restaurant are one and the same, menus alternate and are open dependant on the weather. There is also the Turkish restaurant but this was never open. The pancake terrace closed the day after we arrived and the selection of food was ok if you liked veal, chicken or mince with chips, even for breakfast. the desserts were delish and the omelettes for breakfast were amazing.
Now the bars - umbrella bar, always being photographed and closed after the 3rd day, due to poor weather. the pool bar closed the next day so you could only get drinks from the lobby bar after 5pm, with your evening meals. There were drinks available at the burger bar: sprite, fanta, coke, tea, coffee, juice or beer. As we had been promised all inclusive drinks for nearly 24 hours this didn't go down well, especially with guests who wanted alcoholic drinks other than Efes beer.
Entertainment - we were advised there was an amphitheatre available which was were the majority of the shows etc would be. This was never opened and the poor entertainment team had to come up with other solutions - bingo, music quiz, dance contest. Very poor and if you were not able to leave the complex this meant for a very boring day, loads of people playing cards etc
The staff - most are very helpful and always have a smile. Some don't like being disturbed, especially when on their phones, watching the match or serving the gorgeous young girls. They adored the children and nothing was too much trouble.
We would certainly like to go back but feel earlier in the season would be better, don't go in October as there is no point. Such a shame as the hotel and the views were exceptional, pity.
Room Tip: anything above the second floor offers a great view. rooms on block a near reception will be noisy...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC