We visited as a family during the end of October half term.
Guests mostly Russian but no problem.
On checking in we were given 2 very small double rooms with couches for 4 adults and 3 children. Totally unable to move in these rooms we requested larger rooms and were transferred on the 3rd day to family rooms in “bungalow” blocks. These rooms were far superior and very spacious & made our stay far more relaxing & enjoyable.
Although we had lovely sunshine for all 7 days by the end of October the pools were very cold, especially the aqua park, we spent most of the time in the sea, which was still quite warm.
The indoor pool, which is heated, was also good.
The grounds are very well kept and lovely to walk in.
As always in a large hotel, the food at the buffet was on the cold side, though on several occasions a technician in a white coat was taking samples for analysis, so they take food hygiene seriously. Saying that, there was a good variety and you could always wait for something hot & fresh at the grill / fry / pizza cooking stations. Snack / lunch beach / restaurants fine. We didn’t use the ala Carte restaurants as we had 3 boisterous children with us, and I don’t think it fair on others who like peace and quiet on holiday.
Staff were very efficient & friendly towards the adults & especially friendly with the children.
Finally we got the impression that the hotel was closing down for the winter
All the grass roofed sun huts were pulled up off the beach and there was no evening entertainment or shows except for music / disco in the lobby or bingo on a couple of nights. The hotel seemed fairly busy though not in any way full, but I would have thought either your open up & running a complete service for your paying guests with some proper entertainment or your shut.
All in, we enjoyed our stay but would have liked some evening entertainment.

We hve been there with my family of 3. İn general food was avarage, staff was very kind and helpful, rooms were not new and İ must say that is not matching the Rixos image in general. However, if you are there to enjoy the beautiful sea then you can hire the bungalows during the day. They serve lunch to your bungalow and you can stay there without getting back to your room. Especially visitorsnwith kids would enjoy the benefit of being under shadow during the midday.

Have just returned froma week here and I would highly recommend. The hotel is beautifully clean and well maintained. The staff were all friendly and nothing was too much trouble. The entertainment team made sure most nationalities were catered for when talking to their audience. The food was out of this world and if you have a sweet tooth the desserts were spectacular. The gardens were beautiful. Even the housekeeping staff were some of the most courteous I have met. All in all a superb hotel and a superb holiday. Would definately go back.

The hotel grounds are kept up nicely and the food was good. It would have been nice to have more of a variaty of guests (it was 99% russian) and all the entertainment with is Russian. But the staff was friendly, and I guess it could not be avoided..