The outside of this hotel was quite impressive and the communal areas are also quite nice but we were very disappointed with our room- it had 3 beds crammed in(we only needed 1 double), the wardrobe was tiny and was badly planned so the hangers didn't fit properly! I used the spare bed as a place to lay out clothes but it was very hard squeezing around the room to get to them. We had a balcony door but with no actual balcony, just a drop to what looked like a rubbish tip at the back of the hotel. With no-where else to hang our towels ours dropped off the railings quite a few times and had to be retrieved from the room below! I think we were given one of the worst rooms, not sure why but it may have been that we were in a tiny minority being British as 98% of other guests were Russian! Our room was also just outside the lift door which felt very strange and not at all private. The bathroom wasn't as clean as I would have liked but this was partly down to again very bad planning and bad workmanship, there were places no-one could have reached to clean and loose plaster, patches of mould-like stuff etc. The carpet wasn't great either but the cleaners were very friendly and always left petals on the bed which I thought was sweet.
The food was very good with a large selection of starters, salads and hot food buffet style as well as a few dishes being freshly cooked by the swimming pool each day. The food was extremely fresh and we were amazed at how inventive the chefs were and how many different dishes they could invent. I have never been to an all inclusive place before so have no where to compare it to but I was put off by the fact that it is very canteen like. Dinner only took about 45mins and we were slow compared to the Russians. We have always eaten in restaurants on holiday where it is a much more relaxed experience. Local drinks are included but the wine was absolutely disgusting so that left either vodka (wonder who that was catering for!!) beer, or very sweet syrup type juices. I stuck with water! It was a shame for the hotel because with so much free drink we still saw many guests filling up bottles or stockpiling drinks in their room either for when the bar was closed or to take to the beach. That what I call taking the p***!
There is a "private" beach that is shared with a few other hotels and I also found this disappointing. The beds were fairly old and tatty and they were all full by about 10am. The good news was that they were empty again by 11.30-12 as there was a mass exodus back to the hotel for the free lunch and more drinks! We often missed lunch as we had only just had breakfast. There are free drinks available about 100metres from the sunbeds which basically consisted of a cuple of big fridges with bottles of coke, a container of water and more syrupy juice. Not really my cup of tea!
The hotel is about 20 mins walk from the centre which is fine but it was very hot when we were there and some nights we got a taxi. We actually booked with Great Late Deals which showed our hotel being in the centre and we then got very confused as there are a number of hotels with similar names but beware as it is definitely a fair walk and not suitable for people not able to walk that far. Make sure the taxis turn on the meter because 1 night we were had and thats with one of us being Turkish! I found the shops very expensive compared to the rest of Turkey and again very geared up for the Russians with very fake looking, expensive designer gear(apparently they love it) and prices in dollars! (or euros- we stupidly had taken turkish lira!!!!!)
According to the Turks this whole area is now predominantly Russian, and while I have nothing against Russians I would rather have seen a mix of all nationalities with some Turks, otherwise I would have gone to Russia!
I wouldn't recommend this hotel or this resort to anyone and in future will be researching a resort much more before booking.
- Rose Hotel Kemer
