When we arrived at the prima there was no room available and we had to stay at the royal hotel which was filthy but being exhausted we had to sleep. We were supposed to be picked up by 11.00 no one turned up, at 11.30 we got picked up but was told our room wasnt ready until after 12.00pm so we asked if there was anything to eat or drink as we hadnt eaten since the evening before, we were sent down to the restuarant, there was no milk, stewed tea, and to eat all that was there was bread so we had bread and water, should have realised then the food and drinks were not in an edible condition. We went to look for the beach wasnt there only a sheer cliff, spoke to the woman behind the desk she wasnt interested. The rep never turned up when he was expected. We ate the evening meal once on the first night and it was disgusting and inedible no choices at all, so we didnt eat there any more although we had booked half board. The description on teletext is completely wrong, no beach, no garden, no disco, my partner and i felt bad for the people that had booked all incusive as there was no afternoon tea, they were having problems getting drinks being told they could only have 1 drink at a time. This place is disgusting do not go there no matter how cheap it is the turkish people who run this hovel are not very friendly, if it wasnt for the other brits who were there i think we would have left early. I am surprised that they are allowed to advertise holidays that do not meet with the desription that given on the advert, does no one go and check these places, if thats the case then the travel agents should give back our money as they sold us something that it wasnt. I REPEAT DO NOT GO THERE

this is a hotel from hell, do not even try and go there. No beaches within a 10 mile radius, had to catch bus there. Pool is very small, more than six in it and its full. Room at least clean, food diabolical, no drinks at any one time. Always ran out of drink even water, tea was in the pot for the whole 2 weeks - very stewed. No ice from bar and no cold water to drink at any time of the day or night. The all inclusive list that is advertised only had about 3 items on it, the rest was not available, tried talking to Manager but he was not very helpful. This should only be 1 star at the most, didnt offer a selection of foods, it was take it or leave it and no puddings except watermelon for the whole 2 weeks.

The Prima is a dreadful hotel. It was described by another guest as a cross between Colditz and Fawlty Towers (without the humour). 3 stars for this hotel is 4 stars too many! This is a place we will never forget and we have it on video too.

None of the staff speaks English and some are rude and unhelpful when they find that you do not speak Turkish. The bar never had change, even for a small note, and ran out of cola and beer almost every day. Bar staff washed glasses by hand as needed, because there is no glass washer. Bottles of water were witnessed being filled from the tap, resulting in illness.

Television in the hotel is all in Turkish, except for one Russian channel. The staff are often more interested in what is on television than attending to customers.

There is ONE pool at the main hotel and one at the other part down the road, which has not yet been sold off to the Falcon Hotel (an excellent place) next door.

There are small fridges supplied begrudgingly on request, but these are in short supply, i.e. there are no mini bars in rooms.

No A la Carte restaurant exists. Food is an unappetising and unfamiliar Russian-style buffet, with very peculiar dishes that are re-served at the next meal. The crockery and cutlery are often dirty or still wet.

The instant coffee is poor quality and the hot water for this comes from a gas-heated urn that is full of limescale. The milk and butter run out and you have to search for a staff member to get more supplies. At mealtimes, the Russian guests rush to start a feeding frenzy, piling their plates high with more food than they can eat.

No laundry service. I had to wash clothing in the small hand basin or in the shower base.

Shower in bathroom spays all over the floor, making it slippery and dangerous, as there is neither a shower curtain nor a bath mat.

There were no curtains in room, though I found one in a cupboard and fixed it up to keep the heat out, avoiding the left hand side of the curtain track, which was hanging down.

No internet access, unless you bring your own laptop. When I asked about internet access, I was given a telephone number for a dial-up service. Even if I had brought my own laptop, there was nowhere to connect it to in the room.

The sea is definitely about 50m away, but then you have to climb another 50m down the cliff to get into it. There is a decking area down the road, though even all-inclusive guests need to pay premium prices for drinks there.

Photos are mostly taken from video. They appear a bit blurred because I was going round on the last morning, trying to be discreet.

Stayed at this hotel at the begining of August, having booked several last minute "cheap and cheerful" holidays you expect your holiday to be a litte rough around the edges but my god we were in for a shock. Please do your research before heading to this hotel. There is no beach unless you use the free mini bus service which takes 25mins to the beach and you have to pay for beds etc. The hotel itself needs a damm good clean, there is a new and an old building and staff seem to try and place everyone in the old building and if they complain then you get moved to the new building. The staff are not helpful whatsoever and nobody speak a word of English so if you do encounter any problems your are not likely to have them resolved unless your speak Turkish or Russian - thats the other thing the hotel is full of Russians and beware of them at meals times!!!!!