This is THE most disgusting hotel I have ever had to spend an hour in (we left in disgust). Do not stay here!!!! I had to give a rating of 1 as it is the lowest I can find - if I could give minus ratings I would
We had booked via our Medhotels rep a last night stay after a boat trip and our flight home. On arrival, we were asked to hand over our passports to the reception - left on display right by the entrance to the hotel, when we refused to leave them there they took copies and we had to really fight to get them back when we left.
The room doesn't even qualify as a room, it was a mouldy smelly cupboard. The shower doors were broken, the floor was cracked, it stank of mould, there was mould on the ceiling, the toilet had not been cleaned, the sink had not been cleaned. To top it all off the area wasn't safe. There were safety pins on the bed and being there made my skin crawl. To top it all off our Medhotels rep turned his phone off (if you have Osman as your rep - good luck!) and no one else seemed to know who to speak to - we were sent round in circles to Thomas Cook, Medhotels, back to Thomas Cook (who then denied they ever sent people there which isn't true!). In the end we gave up and spent the night at the airport.
- Lara Plaza Antalya
