We went to Alanya, Turkey for a 10 night holiday and thought, based on the reviews and price, that this place will suffice as a resting point after the days out and about. How wrong we were.
So we arrived at 1am and having booked a double room'd apartment we were looking forward to having a bite to eat and then going to bed. Upon walking in, the first thing we noticed was how big the place was and how empty it was. Here is the list of what we saw and how we were treated:
1am, arrived and checked in and were taken to the room in a lift that could only fit 3 people (as per warning sign) and just about two suitcases. Walking into the room we saw a tv stand with NO TV, and portable two hob electric cooker which hadnt been cleaned and upon turning it on and placing my hand on the hob to check the heating speed, I didnt even flinch after 5 minutes due to the fact it was luke warm. There was no kettle and no toaster. We had two dessert plates but no cuttlery and a pan which again was rusty and dirty. The sofas were similar to ones I have seen in the local dump and we couldnt even sit on them comfortably. The receptionist that was showing us this simply laughed these things off. Then we were shown the bedroom which had single beds, not the double we booked, it turns out they dont have any rooms with double beds. We thought ok we can still get over this as these are not the be all and end all of all things! But then we were shown the bathroom. We dont care how bad a room is but the bathroom is the most important thing to us. There was no shower curtain and when you turned the shower on the water sprayed all over the bathroom floor, there was no hot water (according to the receptionist, we needed to have allowed the water to run for 15 minutes before having a shower, which we tried and still it got to just barely warm) The sink had a mouldy and rusted light fixutre above it where a fluorecent tube goes but there was no tube so lighting was at a minimum. The tap wobbled when you touch them let alone turned them. Then lastly the curtains were the same material that we use for tissue and were stained as if they had never been cleaned and god knows the quality of guests they have had to allow them to get to this state.
Anyway so after about a couple of hours (now 3am) my girlfriend somehow managed to go to sleep but I couldnt as I was very annoyed so I went down to complain. The receptionist then said ok I can show you another room to change us over at which point I thought brilliant this might change things....he showed me the other apartment and the only extra that it had was a kettle (full of limescale) and an uplight (which didnt work). There was still the exact same problems with beds, dirty curtains, no shower curtain, no hot water, no kitchen amenities etc.
Needless to say I stayed up the rest of the night searching online for another hotel. At 8am (7hours after check-in) I checked out and went to what turned out to be one of the nicest hotels Ive stayed in and it was the same star rating as this place and was literally around the corner.
Oh and all throughout the 10 nights we were there everytime we went passed Anahtar we only saw one couple who were OAP's who probably didnt really care about the quality of their room.
In conclusion I would not even wish for my worst enemy to stay in this place and due to how unhygenic it is you probably will catch some sort of bacteria while staying there. AVOID LIKE THE PLAGUE as per start of this review. Please see my review of the Balik Hotel which is where we ended up going as they were amazing.
