first thanks to Talga Develioglu and his staff in the hammam - it was fantastic - and the service was great ...
Nice hotel rooms, nice staff, and the rooms was very clean - nice....The food could be a bit trivial - no meat .... No children buffet....
LOT of noice from the street... se to that you book room away from the street....
We will come back

hi it was a great holiday food and service was perfect alanya is unforgetable city we recommend everybody we were on excursion boat tour rafting and turkısh bath we can recommend bülent elbeller travell agency just on the corner because the price is better than hotel you can fınd there ademm his a nice boy

This time I will write it in a different style. No personal opinions, just a list of facts. Not in any particular order, just things I remembere from our stay:
1) On arrival, the lady who did our check-in was more interested in selling me passes that would give me a discount for sun beds at the beach, than getting on with the check-in so we could go to our room. A question is fine, but when I declined she kept on, i.e. telling me how busy it would be at the front desk later and that it would be vise to buy it right away. The third time I looked straight at her and said: "Sorry, we´re not interested!" She clairly didn´t like my "no".
2) I asked about ice from the pool-bar at a couple of occations. The staff was clairly unwilling. I got a few ice cubes, but allso comments like "No much ice" and looks telling me that they didn´t like it.
3) The staff, even those at the front desk could not speak proper english. Others simpley didn´t understand a single word. I´m not from an english speaking country, but I can assure you that you would NEVER get hired to work in the lobby of a 4 star hotel in Scandinavia unless you speak good english, and preferably one more foreign language.
4) I payed for an all-inclusive stay, but the food is simpley not up to standards. It´s made to be as cheap as possible for the hotel, and poorley prepared. I guess I could have survived, but my daughter wouldn´t touch it. We ended up buying all our food elsewhere. The so-called snack by the pool is a strange kind of pizza-ish thing without any kind of meat. The cake served later are some kind of dry bisquit with no taste. Like a ritz cracker, only without the salt. No taste at all.
5) The staff seem to be uninterested in helping out if you make any kind of inquery.
6) Several times we pointed out that older kids and even grown-ups used floating matresses in the waterslides, and was hurting small kids when sliding. This was not allowed, but the staff didn´t care. There where 4 or 5 accsidents in the small pool because of this during the 2 weeks we stayed there.
7) We did not get a sunbed by the pools during our 2 weeks because the guests reserve them early in the morning, or even the day before by putting towels on the chairs. The staff don´t care. It was pointed out several times by frustrated guests, that there was a lot of emty chairs all day with only towels in them, not used at all. The staff said we could remove the towels ourselfe, but that is clairly not our business to handle someone elses property.
8) They advertise waterslides, byt they are only running at limited periodes. I think it was 11am-1pm and 3pm-5pm.
9) satelite tv is 3 german, 1 dutch, 1 russian, 1 english, cnn, bbc world news, and about 15 turkish channels.
10) We payed about 3000USD for 2 weeks, a lot compared to other options in Turkey. Not good value for money.
11) Our room was small, about 16sq meters, bathroom included. Our bathroom floor was soaking wet every time we used the shower. The cleaning ladies gave us different kinds of towels every time, and we seldom had a full set for a dubble room. The towels were worn, hard and uncomfy. So was the bed, which measured 140x180 cm. I´m 188 cm... We stayed in room 205. The room is facing the street, 2 stories above the hotel shop. It is wery noisy, both from the street and from inside the hotel. If you book this hotel, inist you get another room.

There is more to tell I´m sure, but this is all I can remembere for now.

Where do I begin? When myself and my mum booked our holiday we were to stay in the Kleopatra Beach hotel but when we arrived at the hotel at 6.30am we were told that we would be moving to a different 4 star hotel which was much better. If the Royal Palm was better then I’m glad we didn’t stay in the Kleopatra Beach.

To start with the food was awful, no food for English people at all, I lived on pasta and meatballs and my mum who never eats pasta ended up eating this every day. We were supposed to be all inclusive but ended up eating out every evening because of the poor standard. My mum got a piece of chicken one night and when she cyut into it blood came out not at all what is expected from chicken especially in a 4 star hotel.
The staff are also very cheeky and not very friendly. The put tip boxes all around the hotel yet do very little to deserve any tips. The do not bring drinks to the table while you eat, people have to walk across to the pool bar to get a drink again not something we have ever expensed before. Also, I accidentally broke a glass by the pool and told one of the workers due to the safety issue. He came along and cleaned it up and then asked for 3 lira. I was so shocked but paid it any way. Later in the holiday I saw others break glasses and different workers clean it up and not get charged anything. Very unfair.

Next the hotel has got to be the most noisy we have ever stayed in people slamming doors all night and talking loudly til all our not at all relaxing as we had expected. Further to this we had trouble with getting our electricity to work constantly meaning we had to keep getting someone to look at it.

This is just a small number of problems that we faced whilst here and overall, I would not recommend this hotel to anyone. There were only 2 other English people that we met whilst here and they too had been moved form their hotel.

If anyone wants anymore information about the hotel please email me and I will help all I can.