Unfortunately all reviews here are in german which did not help me to figure out what the hotel was like and inspite of having an idea of the word "slecht" meaning i still went ahead and booked it for me and my family(((( what a bad decision that was.
We went to the hotel Asrin Beach in September 2010 to meet my family. It took me a while to find something we could book from the UK and from another country at the same time.
After days of browsing the internet for reviews and official rating of various hotels i found Asrin Beach and trusted the Tripadvisor 4* rating.
I would not say i am a very fussy person and i know you should not expect much when you go to the 4* hotel in Turkey, but I certainly did not expect to eat an oversalted sausage boiled/fried/fried in tomato sauce every day! Or holes in matrasses! Or the lack of service and waiters constantly arguing and fighting with each other! I mean fighting like hitting each other with fiests,shouting and kicking!!!
An attempt to complain to the, so called "manager" ended up in a massive row with a man behaving very agressively, shouting at me and calling me names!!!! That was the worst part of it all. And that was the beginning as well! This is when you feel the helplessness as you have already paid the money and like it or not you have to deal with it for a very long week.
We could probably try to find somewhere else to stay at an extra cost,but it was impossible to do anything for the rest of my family who came with a russian travel agency.
Apart from that there were a lot of other issues like not being able to check in and having arrived at 7pm being told that we could not get our room until 4 am!! After making some noise we managed to get a room for ourselves, but that left one group of our family in the exact same situation, so we had to share the room in the end.
That was quite some holiday and all i can say is please do not go there. The hotels is more like a 2* place and you would not get any service. And after all it is not just about service it is more the idea of paying money to go to a place like that. It is more like a military camp where you do not get to chooose, to talk, have to obey all rules and will have someone checking your bag on the way out of the "restaurant" if God forbid you take something out for a child who just would not come out of the pool! They are not ashamed to ask you to open your bag, on the contrary they feel they are right and if you refuse to do what they say they will grab your bag and open it anyway! i saw that happening and was horrified.
I felt sorry for putting my family through that. If only someone told me what it is like there.
That holiday made me realise that it is not fair to look for reviews and not to leave any as my experience may stop someone from booking that particular place and spend a bit more time in the internet but find the right place where they can relax and enjoy a bit of sun) Turkey has got a lot to offer. This experience is not going to stop me from going to Turkey. But i think i am now more itnerested in renting a villa or a flat.