Had a fantastic time stayed last year 24 oct to 31. Staff were great we were well looked after, obviously tipping in small quantities is paramount but well worth the attention you get back. We met a fantastic couple there who we have become great friends with and we have all booked to go back this July 24. CANT WAIT. Ignore the negative reviews this a great hotel with enough choice of food and drink for everyones pallet.

We cannot fault anything about this hotel. Staff, food, service, was good. We had a really good holiday at the andalous and would recommend it to anyone visiting tunisia. There was plenty of sunbathing area the beds need updating as some where broken but hey ho its having a re-furb after christmas. The hotel is in a good area as a good base and watersports are really cheap. Tipping is a big thing in the hotel so have your dinas ready at the bar and in the restaurant. Dont let these poor reviews put you off they're not all true, some people must remember they are abroad not at home. The coffee shop is good, coffee and cake at four o clock loverly. Give it a go good value for money.....

We have just returned from a week's stay at this hotel and we had a great holiday. After reading some of the negative reviews, I packed a case full of immodium,but i needn't have worried. The food was very nice, There were always lots of different options in the restaurant, and we enjoyed trying the different salads made up with rice, lentils pearl barley etc. There was also a pasta station where the chef would make up a sauce to suit your peronal choice. His garlic and chilli sauce was top notch.The waiters would also bring you a bottle of wine with your meal. The rose wine was gorgeous!
We heard people complaining about the lack of choice at breakfast. This was basically because the hotel did not offer bacon, eggs etc. Instead there were always fresh croissants, pain au chocolate, cereals, yoghurt ,eggs meat and cheese and a selection of fresh fruit. My favourite were the different types of madeira cake which was lovely with a coffee. At busy times they did run out of crockery but it was soon replaced.
We were impressed by the quality of the drinks.The local beer/ lager was very refreshing as were the gin and tonics! We were pleasantly suprised to discover that cocktails were part of the all inclusive and therefore just had to try them all!!
The staff were absolutely brilliant and could not do enough for you.Tips were appreciated however, we still got great service whether we tipped or not.
There is a shop/boutique in the hotel that sells a selection of souvenirs. The prices were open to negotiation and you had to haggle. We discovered some shopping centres about 10 mins walk from the hotel that sold everything you could think of and at fixed prices that were incredibly good value.
The beach was lovely with a nice breeze. The pool area was much hotter. There were always places to sit without getting up at the crack of dawn.
Overall we had a great time which was down to the fact that we met some really nice people who we had a laugh with. I believe that the hotel is going to be refurbed in January which would make it even better.
We would definately return again as it was good value for money.
The only negative experience we had in Tunisia (nothing to do with the hotel) was the arrival at the airport. We arrived on time and were taken off the runway by coach to the arrivals building which was about 200 meters away. We then waited to get into the building to go through passport control. We spent nearly 2 hours trying to get in, during which time more British flights were landing. There was no organization and people were passing out from the heat. We later found out that the day we landed was a bank holiday and there were only a few operatives working, however it would be enough to put you off returning to Tunisia. It took longer to get through immigration and to the hotel than the flight from the UK!
The journey back was totally different. There are 10 flights on a Sunday that leave within an hour of each other, however the check in process was very efficient and there were good facilities in the departures lounge.

We travelled to the hotel with mixed expectations however the hotel is immaculatey clean, the rooms excellent the bed excellent the food excellent and the staff were superb remember it is not the uk so food is not the same, however the choice is more than acceptable and can be found some where on the grounds most times of the day. The staff work hard and are very pleaseant trying to make your stay a memorable one. All the complaints we read before going were un founded and we feel just from moaning brits. go the hotel and enjoy and relax you are meant to be on holiday