Arrived at the Iberostar Belisaire 8th January. The first thing we noticed as we walked in was this is definatly a smokers hotel! We had 3 different 'no smoking' rooms before we settled on the fourth as they all wreaked of cigarette smoke! This was also a bone of contention for the remainder of the holiday. There were 2 main lounge areas,The main Lounge/entertainment room was the worst,especially during the evenings as this was full of smoke! (This room also backed onto the restaurant where if you sat immediately in front of the open double doors whilst you were eating,smoke would most certainly drift in.) We felt we couldn't sit and enjoy the evening entertainment because of this and often wondered to the other hotels down the road. As this was January and not the warmest of months,it was either wrap up well to go outside for a walk,or endure the smoke! The food was pretty basic,not a lot of choice but more than edible. Watch out for the man in white who worked in the Spa. I always have treatments in hotels but he hassled me that much, he became a pain and I avoided him wherever possible! I have to say the rest of the staff were very nice and helpful,especially restaurant waiter Salime and barman Rambo! Norman the reception clerk was more than helpful too.We met a lovely couple in their 60's who had been treated rather appallingly by the area thomas cook rep who in turn had to pay extra to move to another hotel as they couldn't stand to stay there. On the whole,the Iberostar chain has let itself down as the last one we went to in Brazil was out of this world (with separate smoking areas) This was supposed to be a 4* hotel but after 10 nights,this hotel would be lucky to scrape by a 3*.

I arrived back on the 22nd of jan, the hotel is nice when you enter but, the food was cold, most people who were on holiday with us spent a few days in bed sick, we had our property taken, and there saftey and hygiene in the hotel was awful, the only good things i have to say about the place was the other people on holiday there were some of the best people i have ever met, and a couple of the bar staff were exceptional: RAMBO AND ALEX they were the highlight of the hotel, i have been on alot of holidays and alot of hotels and this is far from a 4 star i would say a 2 on a good day, yasmin its self is like a ghost town but even then you still get hasseled, friends of ours were robbed on the beach in all fairness i came back feeling like i needed a holiday

The hotel itself is great, the food is also very good, lots of variety. The staff are friendly and make u feel very welcome. The marina and medina are quite quiet this time of year (1st Jan- 8th Jan) but still nice litte walk to them both. There is a little cafe called Relax cafe right next to the hotel which does yummy food and drink with welcoming staff, if u fancy a change for a night.

Just go with an open mind and enjoy urself!

In the last 5 years we stayed 8 times in this hotel and this time we spent 50 days here!
What we like about it? The staff and especially the manager are very warm and friendly. Its home away from home. I would give it 5 stars. The service was second to none (excellent). Christmasdinner and New Years eve both were fantastic! See you in October I simply can't stay away