We stayed in this hotel about 20 times over 6 years and we loved it. The staff were friendly, helpful and genuine. The hotel was always clean and the cleaners seemed to never stop. We went half board and all inclusive and enjoyed them both. They did a mixture of their own dishes and tried their best to cater for the English. If anyone did complain then the staff were very quick to try and sort it out. The entertainers were great and catered for all ages. The beach is only a short walk away and if your all inclusive you could get drinks etc from the cafe, the beach is superb. With all this and the weather we had lots of excellent times!

this was our first time staying half board so we wasn't sure what
was included, in our welcome meeting all inclusive guests were
all given printouts with information about whats included but we
recieved no such information.
when i got myself a soft drink at dinner a waiter practically accused me of stealing even though there was no signs of any
kind indicating that this was not allowed on half board, when i asked to speak to the manager another waiter came over
claiming he was the manager and i was told that he couldn't
understand what i was saying because apparently i can't speak
very good english ( even though i am english!!!!! ).
unfortunatly i can honestly say that the rudeness in this hotel ruined my holiday.
the only part of my holiday i enjoyed was a two day trip to the
sahara which was amazing and part of that reason was because
i wasn't in the this hotel!!!!!!!!!!!!!!!!!!

i know it was a while ago but i was a absolutly wonderful hotel, the staff were always frieldy night time entertainment was very entertaining, splash and aniece, the bar staff were lovely, mr benn especially, the receptionist walied was great help and has turned into a great friend, none of the staff were rude at all
i dont know why it has so many bad reviews as i have been there 6 or 7 times and have enjoyed each time more and more!

We have stayed at the Le Saphir 3 times, and its been fabulous everytime!
When we stayed there it was the Le Saphir in one half and the Hammamet Village in the other.
We stayed in the Le Saphir Hotel, but could use all facilities of both hotels.
Very nice, clean rooms. Basic, but have everything that you need.
Two great big pools, one in the Le Saphir grounds and the other in Hammamet Village grounds.
These hotels have now amalgimated to one resort called the Thasalla Hammamet Village.
Entertainment was excellent. Animation team worked all day every day to please everyone - from old to young.
Activities going on all throughout the day, and in the night there was always a great show going on, bingo and music - and also a nightclub there which was great and open until 2am.
Food was excellent.
Fresh roast meat everynight - beef was gorgeous! Loads of variety for breakfast, dinner and evening meal and was always hot, fresh and delicious!
They also had a snack pool bar and a snack cafe serving different drinks, pizzas, sandwiches and salads - which were gorgeous!
Hotel was about 10 mins walk from a gorgeous beach - not much around the hotel, but that may have changed as i stayed there 3 years ago.
Tunisia is a gorgeous place, with really friendly people, and i would recommend it to anyone, along with this hotel.
Really good break away.
To all you who moan about this hotel - at the end of the day, its the same with everything, you get what you pay for, and in my opinion, this hotel was great and we couldn't of asked for anything more!