Hotel in general:
The hotel is not as good as it used to be. Paintings are falling of the wall.
You can see that they have no more money to keep the hotel working, everything is either broken or in bad shape. In some area it is even dangerous to walk through the corridors...
In europe, this would never be allowed by the ministry of tourism.
Service:
the worst part of our experience was the service and the hospitality, which, let's be frank,was unexistant.
Receptionists and even the General Director are SEXIST and really unfriendly. I would even say ARROGANT and INSULTING!!!! This is unacceptable!
I had never been treated like this in any hotel before. It's such a shame for the tunisian tourism wich will be always considered as cheap tourism if even General director treat their clients this way!
This hotel doesn't deserve any positive comments. Even worst, I don't understand how it can still be running.
Hotels are supposed to be part of "hospitality and service" and apparently the Nahrawess teem and management bord is not aware of what hospitality means..
I do not recommend this hotel to anyone anymore!
- Thalassa Palace Nahrawess Hammamet
- Thalassa Palace Nahrawess Hotel Hammamet
