just arrived back after a two week stay at this hotel, all i can say it was a very bad choice on our part , we should have taken the advice of some of the reviews, this hotel is dreadful, staff rude, dirty rooms,cold food, your not even allowed bring a bottle of water into your room unless you buy it from hotel. you pay for beds at pool and on beach, there is no fridges in the rooms so even if you do buy water you cant keep it cool over night. if you have all ready booked this hotel i would advice you to change it asap. the only good thing about this hotel was its location to the beach it was beautiful.

1st time we thought we had found a good value hotel: quite, comfortable and great beach location. 2nd time; everything has changed as well as the clientele....... So much for a restfull week it was noisy every night, we even experienced a party in the villa behind the hotel until 5AM in the morning. Every morning and evening we had basically to fight our way to a table and to the buffet....... clients piling up food even ice cream with their apetizer!!!!!!!!!! Agressives clients and agressive staff..... great mix for peacefull meals in the noisiest room ever. The hotel, the rooms are basically falling apart but money seems to be missing. Even the quality of the food from our 1st visit has lowered...... hotel management seem to be cutting corners. Don't try to ask for help from the staff they are either nice but totally overwhelmed or plain rude. For info the restaurant room can hold about 450 people and some nights there were at least 900 guests!!!!!! We will not choose this hotel again, it looks that it has been deserted by europeans anyway.

Arrived at 2am. Given rooms that can only be described as "tips". Got sorted only after enlisting the help of our tour guide.
Food was boring.Breakfast was very hit and miss. There were mornings when no bread was available.

First i have to explain something,this is my fourth time in this hotel.This time i was not so happy with things that was happening in hotel but i can understand that.New management is struggling with workers,they are not realy satisfied with each other,hotel was half empty,animation team was new,you can fell recession as every where else...but it is still good hotel(not realy 4 star by european standards),it is a good location,great food...stuff was great to me cause we now each other for a long time...i know that a lot of people said that stuff was rude and not realy helpfull but i didn't have that problems.Hotel have great rooms made for disabled people(i am disabled person and i am a reason why did they made that rooms).For youngers(teenagers) it could be lil boring cause,show in the hotel discoteque is lil bit old fashion but there is a lot realy good discoteques in the neighborhood.My biggest objection is behaving of tourists in the hotel restaurant most of them was so primitive that i could not belive...for example one lady was putting food in her mouth and if it is not by her taste she was putting that food back on a plate...Problem is that waiters didn't react at that kind of primitivism...that was not something i got use to for past 3 yrs there...