The rooms were a decent size and their outdoor pools were fun. The rest of the features and service at this hotel left much to be desired. It started with poor overall service. We had to change rooms because they'd put me and another single friend in a room with only 1 bed. When we changed there were two beds, but only 2" from each other and there was no way to seperate them. Our patio door led straight out to the terrace and pool area, but our patio door could not be locked. This meant we ended up keeping our valuables in a friend's room. When we complained, they were VERY slow in doing anything about it. Further, in regard to the service, we asked for extra towels twice and never did get them. There were no pool towels available and of course the ones from the room were discouraged on deck, so guests were basically expected to bring their own.
The food was terrible. Really! While there was decent variety in a meal, the taste was just so bad -- everything tasted greasy. They also didn't offer variety from day to day. It was basically the same foods re-warmed. The line up for the fresh food at breakfast was very long, and once I saw how they cooked the eggs, I left the line -- would you like some egg with that stick of butter. Finally, something was cooked wrong on that last day -- myself and several others from my party got very sick with something that resembled food poisoning. (no doctor diagnosis, but horribley sick)
Room Tip: Ask to get one on the 4th or 5th floor. 3rd floor and lower aren't secure.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC