staff in this hotel are not honest, we were given a room above the kitchen, terrible smill. asked for a move , got lied to then wanted more money after they said they were fully booked.

We have just returned from a week's holiday. We were given a room overlooking the top of the kitchens with the smells and extractor noise and so we were not able to sleep with the windows open. The air conditioning was not working nor was the fridge in the room. We were on a half board basis but were not allowed to take the water from a large container feed except at breakfast time. When we asked if we could change the room because of the problems, we were told maybe tomorrow and then maybe four days later which never happened! Otherwise staff and hotel excellent.

The hotel is nice- I loved the lobby and the pool. Staff at the reception is not very friendly, but the waiters in the restaurant is a complete opposite.
I was there with my boyfriend and friends. We were located in 1st floor. The first day I was eating bombons and I didn't notice that one of them fell on floor, under the bed. In few hours the room was full of ants.
I called the reception if someone will come and check it out and spray the ants with something. Well, we have had the ants for whole week. Last day I looked under the bed and there was by candy blooming like sunflower:)
I admit it was my fault but what if it wasn't? In addition, the cleaning lady yelled me for calling reception twice a day.
The next problem were towels. She took them in the morning and brought them back at 9 pm! Then I called reception again. I left her 1€ every day with hopes to bring towels back fast. These are the worst spent 7 € ever! I was also thinking about hiding them somewhere so we could take a shower before dinner.
Anyway, we had a great time alhough my friends had diarrea. I recommend to take sth with 40% alcohol with you and drink a small cup before breakfest to avoid problems:)

My wife and I spent there 5 days at the beginning of Jan 07. The hotel is rated 4 stars, but in my opinion it couldnt be more than 2. Everything seems great at first glance, but once you go further problems come out. Rooms, corridors, restaurant, everything seems clean, but then you find tons of dust in every single corner. The main restaurant smells of fried fish and potatoes even at breakfast! Food has a really small range of varieties, still, what is served is mostly good.
The beach is really faraway from the hotel; 400m in a straight line, but to get there you need to take a longer road, so it takes about 5-10 mins. Beach wasnt clean at all, plastic bottles and caps.. but maybe they cleanup for summertime.
The personnel is really nice and kind. On the other side, once you make a step out of the hotel there's someone trying to sell you something, so it might be boring.
There's a lovely open swimming pool, but we couldnt use it because it was too cold. There is also a very nice closed and warmed swimming pool and a good thalasso center.
In a overall impression, I may suggest you not to go there and choose a hotel/resort ON the beach. About food/service/etc a lot depends on the managment; Sidi mansour is by now managed by local people. Perhaps you may choose a hotel managed by european personell.