This was first time we booked via tour operator Jetair in Belgium. Hotel 5* All inclusive. From the moment we arrived around 10 am, we had a welcome drink while check in was done by hotel staff.
We stayed for 1 week, and I can say that it was for me the Hotel n°1 for service and friendly and helpful staff.
All in means ALL IN, all drinks, alcohol or coffee,tea, water, (local) liquars, cocktails, soft drinks, without any limitation in restaurant, pool bar/resto, other bars, typical restaurant, thea house.
The only money we spent were tips we gave sometimes to the waiters (they didn't ask for it) but they made me feel really VIP, as well to the other guests.
Some guest we talked to, came again after several stays there over the years.
We stayed in December (low season) and we will certainly go back.
For departures for excursion or leaving before thhe usual breakfast time (7 am) was small buffet breakfast ready as from 4 am.
The rate we paid (Jetair) was VERY reasonable.

First impression was not good since we had a late check-in at about 21.30 arriving in darkness, not recommended if avoidable, so there was limited opportunity to pre-view the room. We had to be rushed into the restaurant to be in time for the 2nd sitting dinner and since the arrangement was "All In" we were amused to be braceleted with a plastic band as proof of such, to remain continuously in place until departure.

We were allocated a sea-view room as booked but this was spoilt by a large concrete shelf immediately in front of the balcony. Some late evening discussion part in French, the main language here, resulted in the promise of a move the next day, and indeed on day two the desk manager was most obliging in arranging the room change. The problem was solved by moving a few rooms along the corridor from 4215 to 4203 and we had a pleasant view over gardens, pool towards the sea.

By the way the brochure specifies "200m to the beach", but this must have been measured from the outer edge of the hotel grounds, and it is more like 500m from hotel reception to the sea. The hotel is also "just opposite the golf course" but the entrance is in fact a 15 minute walk along the main road, or one dinah taxi ride.

Guest rooms
Good size and big enough to fit in two spare beds, TV old box style with small picture and limited channels

Cuisine
Buffet style, plentiful but generally bland. Tunisian wine is included in the All In but varies in quality according to what is currently in stock. An extra tip for the waiter will sometimes get you your preferred brand. The Tunisian Restaurant is open two evenings per week and is worth a try, more exclusive service and local style at no extra cost. The Italian restaurant is open just one evening per week and also worth trying.

Cocktails are included in the All In and available throughout the day if so desired. Spirits used, rum, gin, whisky, vodka are mainly unknown local brands but not bad in mixes. There is a plentiful supply of bottled water both in the guest rooms and elsewhere.

Guests
Mainly German, French and Belgium, and few English, so the staff speak predominantly French, always very helpful and friendly.

Swimming
Outside pool is massive, fresh clean water, naturally heated so a bit chilly for some. Inside pool and spa are excellent. Sea was warm about 22 deg C

Tennis
Four red clay courts with potential but poorly maintained. I was disappointed that there was nothing organised, no tournaments, no coaching, little effort to find partners, so a person on their own has a problem. Recommend to bring your own racket since those provided by the hotel are poor.

Entertainment
In the evening the Recreation Team try hard to put on a show and it is entertaining. The disco evenings are spiced up by the Tunisian guys inviting the ladies to dance and there is one Tunisian lady willing to give the old guys a swing! All good innocent fun.

When the sun is shining as it usually is this is a great place to be. It is relaxing with plentiful comfortable loungers and parasols around the pool areas. Paddling in the sea is great, walking along the beach with possibility for horse and camel rides is splendid.

The All In works well with no worries of what the next drink will cost. Upon check-out I felt a bit sorry that my plastic bracelet was finally removed and I returned to the outside world to open my wallet again!

We only had a three night stay here but were made to feel really welcome.

The service from everyone was fantastic.

Waiter service was great. They would bring you a drink even before you had finished your last.

The restuarant also was superb. Great food and again great service.

Beautifully kept - probably on the best part of Djerba Beach ... Lovely clean part and the sea very clear .. Service fantastic - restaurant lovely and again great service - didn't try the A La Carte .. Beautiful cocktails and lovely drinks ( Unlike some other hotels we have stayed in Djerba) Very relaxing holiday - probably best suited to couples or families with little ones ... or those not too worried about evening entertainment ... There is Boules and Archery Aqua aerobic volleyball etc during the day should you wish to join in. The pool area is massive - and you never have to worry about getting a sunbed. Enjoy!