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Supalai Resort & Spa Phuket – reviews, photos

3.5 of 5
69/9 Moo.6, Ao Po-Lang Daeng Rd, Paklok, Thalang, Phuket 83110, Thailand
Hotel amenities
Supalai Resort & Spa Phuket
Supalai Resort & Spa Phuket
Supalai Resort & Spa Phuket
Supalai Resort & Spa Phuket
Supalai Resort & Spa Phuket
Supalai Resort & Spa Phuket
Ranked #33 of 47 hotels in Thalang
3.5 of 5 stars 63 Reviews
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63 reviews from our community

    Trip type
Traveller rating
    14
    20
    20
    6
    3
Date Rating
Stockholm, Sweden
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Not what i payed for..”
2 of 5 stars Reviewed 25 January 2012
2
people found this review helpful

Dont be fooled by these nice pictures, At first it seemed like a really nice place to enjoy the vacation but after you look a little closer you could see that the place is slowly falling apart.
I choosed Supalai because i wanted to relax (Spa, Massage etc).
But the place was more like Ibiza,

It was a group of russian´s who was pissdrunk everyday from 11 in the morning to 4-5 O´clock in the morning with no respect at all for the other guests,
They yelled and were screaming at the poolarea and played music and were singing hellaloud without nobody from the staff saying issh! (Bribed?)
I called and complained since it was in the middle of the night and the girl in the reception told me she would fix it right away, Nothing happened!!
The thing is that the security guy was approximatly 13 years old, What can he do!?!
When i left Supalai in a taxi after 3 days i got confirmed (Driver worked at the hotel) that on just one of these night´s there was 3 families that demanded a new hotel-stay somewhere else since they wasnt to happy neither.
And ohh yea... The food wasnt so good..

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask JoxS about Supalai Resort & Spa Phuket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Out of town”
4 of 5 stars Reviewed 20 October 2011
2
people found this review helpful

This hotel is located very far from Phuket downtown and any Phuket famous beach. But it have peaceful view and very friendly staff.

Room Tip: higher floors have a better view
See more room tips
  • Stayed October 2011, travelled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask nutsukanya about Supalai Resort & Spa Phuket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darwin
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Acceptable hotel but a little remote.”
4 of 5 stars Reviewed 12 August 2011
1
person found this review helpful

My wife and I stayed in the Supalai as it was the closest hotel we could find to Ao Po Grand Marina. The hotel was good value for money (special Wet season rates). The room we had was fairly large, clean, comfortable with a good sized bathroom and a small blacony. The restaurant was ok and the staff we happy and helpful. The swimming pools were nice and clean. On the downside (although it didn't bother us) was the relative isolation of the hotel, however it is close to the airport and easy to get to by hire car. The driveway up to the hotel is interesting and we had a bet as to whether or not the car would actually make it up the hill - it did.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ArchDarwin about Supalai Resort & Spa Phuket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore, India
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Isolated But great”
4 of 5 stars Reviewed 19 July 2011
3
people found this review helpful

Found our stay very comfortable. Front desk was extremely helpful . Room was amazing as well. Funny part was the beach(non existent) and they ferry you to a beautiful island everyday. The resort is beautiful and worth a visit if you enjoy a 30 minute boat ride to another island every morning. There is also a daily trip to Phuket festival mall organized by the hotel.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Bivash about Supalai Resort & Spa Phuket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“A good city break hotel for people who was in Phuket many times and did all packages of 1 day tour.”
4 of 5 stars Reviewed 7 April 2011
1
person found this review helpful

I went to Phuket 2 or 3 times a year.In last 6 years,I have done all the tourist sight seeing part and been to most of the beach there. So,this time I just wanna have a short break holiday for 2 night.I paid for 46 € sea view room for 2 nights / 2 pax included breakfast plus free wifi 5 hrs a day...I got an excellent deal ;)

The room is a little bit run down.It really needed a new painting on wall,chairs,doors and other furniture.The color was peeling.. The bed and pillows are firm and very comfy to sleep.The water is quite a bit yellow...use drinking water to wash ur face is better.

The 2 pool are good..specially pool bar serve food and drink.The front desk staff could understand English IF you speak a little slow and clear..you will have no problem.

After you printed hotel voucher should *mark* hotel number to show the airport car driver then they can call to ask for direction (not well known hotel for airport limo)

The location is far from everything likes 45 mins from airport..45 mins to central festival phuket and nightlife area in Patong.It's only good if you planned your trip for stay at the hotel,swimming in the pool and reading a books and sipping wine from room balcony (bring your own good wine)

Recommend for 1.people who's want a city break and quiet holiday
2.people who's already seen other part of Phuket

Not Recommend for 1. people who's come to Phuket in the first time,
2.elderly ( no elevator )

  • Stayed March 2011, travelled as a couple
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Supalai Resort & Spa Phuket

  • Best Western Thalang
  • Best Western Phuket
  • Phuket Best Western
  • Best Western Supalai Hotel
Address: 69/9 Moo.6, Ao Po-Lang Daeng Rd, Paklok, Thalang, Phuket 83110, Thailand
Price range (per night):* INR2,184 - 5,433

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