Have stayed at the Amora many times over the past few years and have always enjoyed it (did have a lovely welcome back) - but would never stay there again. The hotel is predominantly full of rude, arrogant Russians, who flout hotel rules. The hotel is now scruffy and tired looking. The pool closed at 9pm, but people still using it at 3am keeping us awake. Reception staff very good - breakfast staff miserable and unfriendly (which has never been the case in previous years) probably fed up with miserable russians. Breakfast awful - didn't even serve bacon. Rooms still lovely, pool lovely, grounds lovely, lovely beach. Will never return to Phuket whilst Russians still around - have totally ruined it - Phuket now is expensive - stayed in Khoa Lak before coming to Phuket (no Russians there) and significantly cheaper to eat and drink and more relaxed and friendly. Absolutely gutted that Russians have ruined our piece of paradise.

Having stayed here 4 years ago and loved it, I booked again with my partner for 6 nights and successfully requested the same room I'd had before (Delux pool room - 1210 - @ $77 AUD a night, an absolute bargain). Our room was on the ground floor with a balcony that led to the larger of the 2 swimming pools. The room is very spacious and clean. I don't recall the mattress being as hard the last time though. It was my partner that commented on it - I probably wouldn't have noticed. I love the location of this hotel as it's not too busy and congested like Patong can be. The usual breakfast buffet was on offer (included in the price). The large selection was pretty much the same every morning so perhaps more variety would have been nice. The staff here are terrific and greeted me warmly (especially Alex) having remembered my last stay. We had room service on 3 occasions which was very reasonably priced and delicious. We seemed to be the only Australians on site which suited me just fine. Most of the guests were Russian and Chinese. Not many children were staying which is another plus for me! The tour desk girl was lovely and helped us choose a couple of day trips. The hotel grounds meet the sand to the beautiful waters of Bang Tao Bay. There are a few permanently erected stalls on the beach selling souvenirs and clothes. A few restaurants are also within walking distance right on the beach. For a 3.5 star hotel, this is just perfect for me and I will stay here every time I'm in Phuket. My partner was equally impressed with everything on offer. (although next time he may request a slightly softer mattress!)

The rooms are clean and comfortable. The buildings from the outside are not super nice. Lots of German and Russian tourists. Huge hotel with a lot of rooms. Very near the beach (100m). Staff is OK, not amazing. Average ++ hotel, good value for money.

My wife and i stayed there for 6 nights in August this year. We had stayed there last year as well. This hotel is good value for money. The rooms are a good size with everything you want. The resort has 2 large pools where a lot of the time in the off season you have half the pool to yourself. Hotel also has its own beach area with chairs and umbrellas. Large grounds. In the off season eating areas outside the hotel are scarce but we had a couple of meals in the hotel which were good quality and reasonably priced. Every Monday and thursday there is a good market within easy walking distance of the hotel. The only draw back is the amount of dogs hanging around the hotel and the area is very quiet in the off season. Staff were very friendly and when our power went off one night they immediately came round an fixed it at 11.00 p.m.