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Twinpalms Phuket – reviews, photos

5.0 of 5
106/46 Moo 3, Surin Beach Road, Thalang, Phuket 83110, Thailand
Hotel amenities
Offers & Announcements
3450 per night
Twinpalms Phuket
Twinpalms Phuket
Twinpalms Phuket
Twinpalms Phuket
Twinpalms Phuket
Twinpalms Phuket
Ranked #4 of 47 hotels in Thalang
4.5 of 5 stars 667 Reviews
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667 reviews from our community

What travellers say about this hotel
  • Beach Club(45)
  • Twin Palms(31)
  • Oriental spoon(22)
  • Very good(20)
  • Pool area(18)
  • Breakfast buffet(12)
  • Deluxe lagoon room(11)
  • Tuk Tuk(8)
  • Ground floor(8)
  • More expensive(8)
Traveller rating
    456
    139
    40
    15
    17
Only show reviews for Family (72) | Couples (402) | Business (8)
Date Rating
Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Deteriorated”
2 of 5 stars Reviewed 11 February 2012
2
people found this review helpful

Between myself and my friend, we have stayed in this resort 5 times, however unfortunately it has gone downhill. I found some of the staff very slack (especially at the beach club. For example - on ordering a bottle of water, it seemed to be a big effort for the waiter to bring a glass with ice, on one occasion on ordering a drink, I had accidentally written the wrong room number on the bill (I had accidentally put the room number from the previous resort I was staying at), and the waiter rolled his eyes and shook his head..it was also a daily 'argument' to be given two towels instead of one. The gym airconditioning was broken for the 5 nights I was there and I was just told the airconditioner needs to be 'replaced'. I found the pool and deck area in need of maintenance, and garden overgrown. Some of the chairs around the pool need to be replaced and the decking looking very old/shabby. On a positive, the rooms are still a high standard, but going to a beach resort, I don't spend much time in the room. I also think the prices of food at the beach club seem to have increased alot since previous visits. Not sure I will be returning, as there are better resorts to stay in Phuket.

  • Stayed January 2012, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask KRIS2011_11 about Twinpalms Phuket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Awesome resort!”
5 of 5 stars Reviewed 6 February 2012

We stayed @ Twinpalms for 4 nights. The hotel is beautiful, i really liked design, modern techy rooms with big balconies and pool access room was even better. I was surprised that it's not directly on the beach as it was advertised different. I was upset but after one glass of welcome drink ** i forgave them... -) It's actually quite nice walk till the beach. What i like the most is their service.. at least we pay for what we get.. and we paid for smiles and attention. It's VERY RARE for Thai people to smile (i mean not their commercial fake smiles) and assist. Breakfasts are fantastic for thai standarts... And a big bonus is CATCH BEACH CLUB... It's clean with good facilities. Also i liked sushi buffet lunch with great variety of sashimi, sushi, desserts, fruit, salads! Cocktails though could be improved - they brought us Pinacolada in big beer glass full of ice... i ve tried many cocktails but that one even was not bad on taste but full of ice and presentation could be much more better. Music it's different topic but looks like their local dj try to mix everything without even mixing, just play radio songs together with chill out... Anyway we enjoyed our holidays!!!

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Simply Amazing!!!”
5 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

We stayed at Twinpalms in november 2011.
The hotel is simply amazing, we loved every single part of it.
From the transfer in a very nice private car, to the check-in in the fantastic lobby, to the upgrade to private villa with pool (a stunning two level apartment) and the rest of the vacation.
The beach club was a great place to spend the evenings drinking nice cocktails and having a nice dinner after spending the entire day on the private cabana on the beach.
The hotel organized a very nice speed boat to have a tour to phi-phi island and scooters to tour the area.
The service was on par with everything else!

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Xavier__Andrea about Twinpalms Phuket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lambertville, New Jersey
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Great great great”
5 of 5 stars Reviewed 31 January 2012
2
people found this review helpful

The environment , beach , and penthouse oh so very cool....... The beach bar catch is very European great staff excellent food and beautiful beach. I truly enjoyed every second I spent there, especially the penthouse I rented due to lack of other rooms. But once I arrived I realized it was the greatest thing that could ever happen, truly magnificent. I highly recommend this hotel and the area.

Room Tip: Penthouse highly recommend
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  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lilly s about Twinpalms Phuket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
genova
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
“Amazing...”
4 of 5 stars Reviewed 30 January 2012

This resort it'really cool...rooms very well furnished and large.Fantastic big pool and very relaxed.Catch beach club is very nice too and connected to the hotel as you can use it...they serve fantastc all you can et buffet every night.....i would stay here all the time!!!!tenere is also a nice fitness center and lovely library...a sigar and wine room for the lovers of this kind of pleasure....air condition it's silent and the bathroom very big and modern.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask fidodido1978 about Twinpalms Phuket
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Additional Information about Twinpalms Phuket

  • Twinpalms Phuket Hotel Cherngtalay
  • Twinpalms Phuket Cherngtalay
Address: 106/46 Moo 3, Surin Beach Road, Thalang, Phuket 83110, Thailand
Price range (per night):* INR7,225 - 28,117

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