Between myself and my friend, we have stayed in this resort 5 times, however unfortunately it has gone downhill. I found some of the staff very slack (especially at the beach club. For example - on ordering a bottle of water, it seemed to be a big effort for the waiter to bring a glass with ice, on one occasion on ordering a drink, I had accidentally written the wrong room number on the bill (I had accidentally put the room number from the previous resort I was staying at), and the waiter rolled his eyes and shook his head..it was also a daily 'argument' to be given two towels instead of one. The gym airconditioning was broken for the 5 nights I was there and I was just told the airconditioner needs to be 'replaced'. I found the pool and deck area in need of maintenance, and garden overgrown. Some of the chairs around the pool need to be replaced and the decking looking very old/shabby. On a positive, the rooms are still a high standard, but going to a beach resort, I don't spend much time in the room. I also think the prices of food at the beach club seem to have increased alot since previous visits. Not sure I will be returning, as there are better resorts to stay in Phuket.
- Twinpalms Phuket Hotel Cherngtalay
- Twinpalms Phuket Cherngtalay
