We were very happy with the quality of the resort. The people are fantastic. We stayed at a 1BR suite . We had a living social voucher but upgraded to have the spa suite. Our suite was no 16 which was a bit of a distance from the main building , but was a nice walk. through manicured gardens. Only thing perhaps the gardener's could keep their sweeping noise down until after 7am The buffet breakfasts were substantial. The spa and massage was great.
There were a couple of issues with water interruption due to pipe breakage, but you have to remember this is an island and the water comes from wells. With the heat there is bound to be breakage. People need to be more patient, it is an tropical island after all
The location is good.. nice and quiet away from the bustle of the busy tourist towns of Patong etc, A free ferry service is provided with transport to the resort every hour..
Other meals dinner and lunch were reasonably priced. Although wine and spirits are rather expensive.... a hint is to bring in your own spirits bought from the markets in Phuket. etc
There were a few people who had tummy upsets... a hint is to use only bottled water even when you brush your teeth. It is not that the water is contaminated it is just that your body has to get used to the different water, food etc.
The only suggestion for the resort is to provide more information on tours etc.
Perhaps a an "orientation" or information session held nightly so that people can get advice, updates and suggestions for tours etc.
Also a kids program would be good.
Overall our experience at the resort was fantastic and we will be recommeding
- Coconut Village Hotel
- Coconut Village
- Coconut Village Kathu
