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Sun Hill Hotel – reviews, photos

245/2 Nanai Road, Patong, Phuket 83150, Thailand
Hotel amenities
Sun Hill Hotel
Ranked #15 of 219 hotels in Patong
4.5 of 5 stars 59 Reviews
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59 reviews from our community

    Trip type
Traveller rating
    42
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    6
    1
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Date Rating
Dublin
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Wont stay again”
2 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

I was actually very disappointed with the hotel after reading all good reviews here. In fairness, hotel is nice, my room 123 was big enough and clean. Thats all positive about this hotel.
Staff in the most unfriendly and inefficient from all the hotels i have ever visited in Thailand. The only nice guy there is a German guy (I think that he is german) and he is the owner or the manager (i think).
Hotel charge for everything including water (much more expensive that in the shops). In all hotels i have ever visited, i got 2 free bottles of water. I rented a scooter from the hotel (hotel is very far away from everything, you need one or tuk tuk). Unfortunately i had a accident (not my mistake, report from Police that the other guy is responsible for all repair cost). During the accident i have lost my small bag with the hotel keys. Just after my arrive from the hospital, i was charge €50 by the hotel for theirs lost. When i booked out few days later, they charged me for fuel for scooter what i used, even that i gave it back with more fuel then was at the beginning of the rental. The girl on the reception also tried to overcharge me by one day and it took my 3 minutes with the help of fingers counting. And at the end they asked me for the money as they need to get to 10 miles away police station to collect the money for the scooter repair. I refused and i was shocked. Am i the customer or what? This hotel is unbelievable. Whatever the review says, i will never stay here again. Much better and much cheaper hotels in Thailand with much more helpful staff.

  • Stayed January 2012, travelled solo
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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south pole
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Great if your budgeting”
3 of 5 stars Reviewed 4 February 2012

I made this booking over the phone (due to Internet issues) & the girls at reception had all the answers at their fingertips which made the decision to stay easier.
they were even better in person.
outstanding professionalism on all their behalfs!
the building is a little dated, but it is only about 15min walk to patong beach/bangla road.
the rooms are also a bit dated, but clean and fresh.
There are no complimentary toiletries, tea or coffee, but the rooms are quite spacious.
I don't think all the rooms are noisy (other patrons didn't have a problem) but we got one (room114) where construction would wake you most mornings by 9:00am.
the wireless Internet never worked inside the room, but if you sit near reception on the stairs the signal is very strong.
the Mosquitos loved this.
never tried the food as there are too many brilliant choices 4min away by scooter at the Robinson shopping centre.
very good value for money, but i think a refurbishment would give this place alot more appeal.
sun hill hotel.. it's ok!

5/10

Room Tip: plenty of similar priced hotels in the 5km radius o this hotel. DON'T get room 114. you've...
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  • Stayed February 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mannheim, Baden-Württemberg, Germany
Senior Contributor
39 reviews 39 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Nice hotel and perfect staff”
5 of 5 stars Reviewed 21 November 2011

Nice quiet Hotel with the most perfect staff i did so far find in Thailand

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Siem Reap, Cambodia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Tip top tremendous”
5 of 5 stars Reviewed 13 October 2011

Brilliant big and clean rooms, nice pool lovely staff and all for a good price

Little bit out the way maybe 10 mins walk or 60 baht on a motorbike taxi but good and quiet at night

Even get a new towel design every day really excellent stay

  • Stayed October 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Perth
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Exceptional staff and service. Can I adopt them?”
5 of 5 stars Reviewed 13 July 2011

I tell all my friends about the Sun Hill Hotel and I think I've stayed there about 7 or 8 times now.

It is away from the hustle and bustle of Patong yet still very accessible at the south end of Patong's Soi Nanai. The beach is about a kilometre away and its about 2 kilometres to Bangla Rd.

The best thing about Sun Hill is the friendly and helpful owner and hotel staff. On arrival you are greeted by very polite and immaculately dressed reception staff. Daeng, Fon and the manager Roman go out of their way to make your stay as comfortable as possible.

The room was as described on website, beautiful and clean with excellent facilities and free internet access. The quality of the rooms is fantastic. Each delightfully appointed with modern, comfortable, furnishings.

The only downside is probably its location, however I feel this is more than compensated for, by the quality of service and value for money the hotel provides.

I borrowed the title from another review I read however it is so apt for the Sun Hill I had to use it. I have always enjoyed my stay at the Sun Hill Hotel and won't stay anywhere else in Patong.

  • Stayed May 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Sun Hill Hotel

  • Sun Hill Patong
Address: 245/2 Nanai Road, Patong, Phuket 83150, Thailand
Price range (per night):* INR1,400 - 1,568

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