My family and I stayed here for 3 nights. The room and bathroom were so dirty. The controller of the air-cond in my parent's room was not working and water was leaking from the air-cond which made the beds wet. Informed the front desk but they seems "don't understand" what we were trying to say(we spoke in English), the didn't change a room for us, so my parent got to suffer for 4 days.
The next day, the controller of air-cond in my sister's room not working well too, we informed the front desk again and they sent someone up to take a look. The staff also don't understand us (I must emphasize we speak fluent English). He opened up the air-cond cover despite we kept telling him is the controller not the air-cond. So he put back eveything and the remote was not repaired. That night, the cover of the air-cond fell down in the middle of night and air-cond started leaking water. Called up front desk, someone came and had a look,she turned black face and blamed us that we spoilt their air-cond, she spoke in raised voice!! Terrible!!
Most highlights was!! Upon check out, the staff trying to cheat us that we took the drinks from minibar, but we 100% sure we didn't. Then the lady boss SHOUTED at us said "you all drink drink drink and don't want to pay, I am VERY RICH, I don't mind" then somemore she chased us out of the hotel(payment all settle), again she SHOUT at us said" you all can go now, don't park you car in front of my hotel, don't come back again"!! Now they can speak fluent English when scolding us!!! Terrible terrible really horrible.
I had been travelling to many countries(more than 10 countries at least), first time I was shouted by the hotel bosss!!!!!!! This spoilt the mood of my whole trip...
