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Royal Crown Hotel & Palm Spa Resort – reviews, photos

31 Na Nai Rd., Patong, Phuket 83150, Thailand
Hotel amenities
Royal Crown Hotel & Palm Spa Resort
Ranked #94 of 219 hotels in Patong
3.5 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    7
    15
    4
    8
    4
Date Rating
Malaga, Spain
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Very pleasant and quiet”
5 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

We had a delux room in the bungalow area. As our stay was very pleasant I cannot give less than excellent. Though I have to tell that there is a building construction in the neigbour, they work from 7am till 10 pm so prepare for the noise. And there was no wifi in room, only in the restaurant area. But in spite the hotel is very nice, the view is beautiful from balcony, Bathroom is clean. Motorbike rent is advised but Patong center is really not too far 10-15 minute walk.

Stayed February 2012, travelled with family
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Ask Miguelito M about Royal Crown Hotel & Palm Spa Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo, Japan
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“old standard hotel w/full line”
4 of 5 stars Reviewed 17 January 2012

at a glance of hotel building looked big but old.reception & lobby also looked like 80's hotel. the room we stayed were the same way~old style but all facilities were complete & enough to spend resort life.

i later felt much better to stay there longer cause basic element of hotel service was not so bad. just need some renovation to attract more visitor. selling room cheaper is not the only solution, but they will have more thing to make the hotel more better.morning buffet also need improvement.

anyway,landocape is nice,swiming pool is very ok & there is ample parking lot、so convenient for rent-a- car use. recommend for family & people want to relax.

Room Tip: lower floor of pool side is no privacy.
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask sizukasea about Royal Crown Hotel & Palm Spa Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Senior Contributor
21 reviews 21 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“exactly as the photos indicated”
4 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

The bungalows and the sourrounds are exactly as the photos depicted. All very well appointed but the rooms are a little tired and could do with a touch up and a lick of paint. Overall pretty good value for money. The hotel and resort are really only suitable for those who are able to climb up and down the steps and it's located on the hill side. The bungalows provide a good view over the main pool (next to the restaurant and pool side bar) and some views of the Patong bay/beach and the hills.

The hotel and resort is located two blocks away from the beach which is a good 10 - 15 min walk. It is also 15-20min walk away from the major shopping mall/precinct Jungceylon.

The hotel taxi to/from a.port is 600 bht (Jan 2012) which is actually cheaper than street side taxi quote. The mini van shuttle style taxi from a.port is 150 bht per person.

The hotel spa is more expensive than the street side massage places and the ones at the shopping centre.

Room Tip: suitable only for fully abled bodies who can walk up/down steps
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask source_connect_grow about Royal Crown Hotel & Palm Spa Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petaling Jaya, Malaysia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Not quite as expected”
3 of 5 stars Reviewed 27 December 2011

Rooms are a little run-down compared to what I saw from the pictures online. The hotel itself is not within walking distance to the beach or the nearest shopping mall. Do not eat or order room service from the hotel; you can get a better meal outside. The up side: service was alright, the tour guide provided (included in our room package bought through a travel agent) by the hotel was very good in recommending places to eat, shop and to have fun.

Room Tip: The swimming pool, cafe and bar are located at the second floor. It is much more convenient to get a...
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  • Stayed December 2011, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask PhuahSK about Royal Crown Hotel & Palm Spa Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Don't be fooled by the photos”
2 of 5 stars Reviewed 29 September 2011
3
people found this review helpful

The hotel has an airport pickup service for 500 Baht (or you can take the Airport Bus into Phuket town for 85 Baht and then the public bus to Patong Beach for 25 Baht more. The hotel is located on Nanai road, which is about 1 km East of the road the that the public bus comes into town on. Although the hotel is about 1.5km from the beach, it runs a free shuttle every 2 hours from 8am until midnight. Although the resort looks nice in the photos, it is quite a bit more run down that the photos would indicate. Also, although the hillside bungalows look nice, the inside of the all the rooms at this resort are more along the lines of what you could get a similar Guesthouse room for in the 300 - 400 Baht range (except for the pool & restaurant, which are nice if you are inclined to use them). Front desk reception was very welcoming at time of check-in but less so afterwards. The ac in our first 2 rooms didn't work at all but the front desk told us that we "shouldn't expect the ac to work here like it does at home". When they moved us to the third room without functioning ac, I really raised a stink because the compressor was clearly not even running. They sent a maintenance man up with a tank of refrigerant and a set of gauges but as soon as he looked at the compressor and heard that it wasn't even running, he went off to get a switch, replaced it and from that point on, the ac worked flawlessly.

Unfortunately, the room also had a dirty bathroom (mildew on the shower curtain & tiny ants everywhere) and the beds had bedbugs in them.

There is a sign at the front desk that there will be a charge of 100 Baht/night for "Lady visitors" who are not registered guests.

Don't change your money at the hotel, as you will get a significantly poorer rate than you can get in town at a moneychanger.

  • Stayed September 2011, travelled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask lsebek about Royal Crown Hotel & Palm Spa Resort
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Additional Information about Royal Crown Hotel & Palm Spa Resort

  • Royal Crown Hotel Palm
Address: 31 Na Nai Rd., Patong, Phuket 83150, Thailand
Price range (per night):* INR952 - 4,425

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Royal Crown Hotel & Palm Spa Resort
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