we had confirmed bookings for 2 rooms with Baan Bao through Asia Rooms for 3 nights. We reached the reception with our booking printout and the reception people said they had no booking.We called Asia Rooms and they said they had forwarded the booking to the hotel and also gave a conformation number and fax details to us and the reception manager.However the Hotel did not even help us and we were stranded in a foreign land.
The Gm of the Hotel refused to meet us and acknowledge our booking printout.
We sent several complains to the GM but this was of no use.
Such hotels should be black listed as they ruin the name of such a beautiful country.
Also our whole day was wasted finding an other Hotel. Thanks to the Greed of the hotel (Over Booked at higher rates) we lost not only time but lots of money in another hotel.
- Baan Boa Hotel
