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Patong Bay Garden Resort – reviews, photos

3.0 of 5
33/1 Thaweewongse Road, Patong Beach | Kathu, Patong, Phuket 83150, Thailand
Hotel amenities
Patong Bay Garden Resort
Ranked #150 of 219 hotels in Patong
3.0 of 5 stars 183 Reviews
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183 reviews from our community

What travellers say about this hotel
  • Very good(5)
  • Bangla road(5)
  • Junior suite(4)
  • Hotel staff(3)
  • Great location(3)
Traveller rating
    26
    80
    34
    20
    23
Only show reviews for Family (22) | Couples (69) | Business (0)
Date Rating
Johannesburg, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“What has happened to the good old days at Patong Bay Garden Resort”
4 of 5 stars Reviewed 5 February 2012
3
people found this review helpful

We have been going to this hotel for many years during december / january and enjoyed our stay. Unfortunately in december 2011 they had a Bacardy beach party on the beach every afternoon from 5pm till late in the evening. During this period the hotel is mainly occupied by families and not single people or young couples wanting to party till late. In the afternoon on the beach at around about 5pm the disco staff start moving unoccupied beach loungers out of the way to make space for the disco. People who are still lounging on the beach are made to feel uncomfortable so as to move so that the loungers can be moved, not to worry that people paid to use the loungers without being notified as to what would happen at 5pm. While the disco is happening strangers who have been dragged to the disco loiter in the hotel the entire evening. Once the disco is over the hotel guests now have to persevere with the noise the people who were at the disco who were drinking are now making while having a party around the pool before they finally decide to leave.
The hotel guests pay plenty to stay at this hotel and do not have to be put through this noise every evening for the duration of their holiday. It is no longer a pleasure to have supper at the restaurant on the beach while the disco is blaring.
The hotel staff are very friendly and helpful. The room we were in was super. It is a pity that the disco has been introduced to the beach. Why not keep the disco where it belongs (Bangla road). The sea view from the hotel rooms has been obscured by the disco stage.
The hotel should offer you the opportunity to fill in a rating form on checking out by doing so they will then be able to see how many people are not happy with the disco on the beach.
I am sure that of the guests will not be keen to come back to this once very popular hotel which has lost popularity due to their experience with the noise of the disco on the beach and the privacy they once enjoyed at the hotel.
BRING BACK the GOOD OLD DAYS is that not what we are paying for.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask steve_maree about Patong Bay Garden Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queensland
2 reviews
3 helpful votes 3 helpful votes
“Return guest, big mistake”
2 of 5 stars Reviewed 3 February 2012
2
people found this review helpful

My fiance and I stayed at this resort around 3 years ago; we really enjoyed the location to the beach and Bangla Road, the breakfast was fantastic, the rooms are average but were very clean. Unfortunately it was not the same experience we received on our return Jan 2012. There is a company now involved in the hotel, they have a desk set up and are almost like "telemarketers" which we received a number of phone calls and letters under the door to promote their "vacation club" - it got very annoying on our relaxing trip. We chased a cockroach around the room and our bed was awful - the floor would have been more comfortable! Also, a new beach bar/dance party has been developed at the front of the hotel which starts at 4:00PM and runs until around 11:00PM. I wish we knew about this - if we wanted a drink and dance, we would go to Bangla Rd, not our own hotel. For the more expensive rooms closer to the beach, sleeping would have been a nightmare! The breakfast is still great and staff are friendly! Location hasn't changed - but the quiet little hotel has Bangla Road rubbing off on it. I hope this helps!

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask laurajoe89 about Patong Bay Garden Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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1 helpful vote 1 helpful vote
“Aussie2011”
1 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

This hotel group is a front for trying to sell time share do not go near these people they are shonky/discreditable, there is no such thing in this country as honouring 7 day cooling off period for a contract. Paided $3,000 deposit for one of thier timeshare deals and lost the lot no refund, plus this accommodation is substandard, loud music and average food, much better places to stay in Phucket.

  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask deane A about Patong Bay Garden Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phuket, Phuket, Thailand
1 review
2 helpful votes 2 helpful votes
“Luckily to be here”
4 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

I've been staying here from 10 - 15 Jan, 2012. As the hotel reputation - on the beach, calm and warmly hospitality. I'm a return customer. As many guests said there're a music festival in the evening but it's okey. The usual bed time is after 10 pm anyway. I prefer the hotel location where I can walk to see the sun rise in the morning in 5 minutes and still have some coffee at the restaurant next to it. This is a reason I cannot blame the night activity. I've talked to some guys about this. Mostly are mentioned about the concert but as I asked of the noticed on the website and they didn't see. So whose wrong then? Take the chance of staying on the beach activity or go deeper into the city listening to the engine roars all night.

Room Tip: Check the news on their website first so you'll a happy guests.
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  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Anattalia about Patong Bay Garden Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esperance, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Would not recommend during Bacardi Promotion”
1 of 5 stars Reviewed 15 January 2012
6
people found this review helpful

Have stayed at this location on several occasions and would consider one of the prime locations in Patong. Stayed in the Andaman Suites right on the beach and planned to return regularly. Since the 15th December 2011 until March 2012 they have a Bacardi Disco Promotion on the beach in front of the hotel. The view as well as the noise from the Andaman Suites has been compromised and spoilt. One room has been taken over by storage fridges for the Bacardi promotion. You cannot sit outside any room at this accommodation during the music playing which is supposed to go from 5pm to 10pm but quite often goes through until after midnight. We are definitely not prudes and love music and loud but not the doof doof which is all you hear. Many people have booked out and the people in charge of the Bacardi promotion are only interested in any money they can make and not the people involved in staying at the hotel or attending their disco. Would not recommend that anyone stay at this hotel until after March. The staff at this hotel are lovely and they are also very upset at the promotion as it has reduced their wages as well and they have to deal with all the complaints and people booking out unhappy.

Room Tip: Normally would recommend the Andaman Suites but no until after March 2012
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  • Stayed January 2012, travelled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Aussie97 about Patong Bay Garden Resort
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Additional Information about Patong Bay Garden Resort

  • Patong Bay Garden Hotel
Address: 33/1 Thaweewongse Road, Patong Beach | Kathu, Patong, Phuket 83150, Thailand
Price range (per night):* INR3,361 - 9,410

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