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Holiday Inn Resort Phuket – reviews, photos

4.0 of 5
52 Thaweewong Rd | Patong Beach, Patong, Phuket 83150, Thailand
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Holiday Inn Resort Phuket
Holiday Inn Resort Phuket
Holiday Inn Resort Phuket
Holiday Inn Resort Phuket
Holiday Inn Resort Phuket
Holiday Inn Resort Phuket
Ranked #3 of 219 hotels in Patong
4.5 of 5 stars 1180 Reviews
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1,180 reviews from our community

What travellers say about this hotel
  • Busakorn wing(161)
  • Kid Club(56)
  • Buffet breakfast(33)
  • Very nice(31)
  • Mini bar(31)
  • Happy Hour(29)
  • Superior room(26)
  • Main pool(24)
  • Very good(21)
  • Great location(17)
Traveller rating
    775
    292
    79
    25
    9
Only show reviews for Family (406) | Couples (446) | Business (19)
Date Rating
Singapore
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Right place for laid back travellers”
4 of 5 stars Reviewed 11 February 2012
2
people found this review helpful

Travellers have different preferences when it come to choosing a vacation. My wife and myself are definitely the laid back kind who loves to stay in a comfortable place that offers a mix of activities. And I would like to qualify that my review is based purely from this perspective.
Holiday Inn Resort Phuket is well place at a convenient location where one can choose to explore the hectic activities along the endless crowded shopping streets, literally outside its doors or just laze on the inviting white beach sands across the road.
Upon check-in, our first impression from the Reception was warm and welcoming. During our stay, we observed that their Service with a Smile attitude was kind of unreal. The HI Management should give themselves a pat on their backs for having a team of employees who understand Service and perhaps, able to convince many a guests to stay another day.
Not to be outdone by the choice of activities out on the main road, the hotel complex entices laid back guests like me to forego the outdoor adventures with a variety of swimming pools that comes with a swim up bar. The lounge areas do not have any live performances, only piped in music. Somehow, this arrangement by the hotel creates a conducive environment for relaxation without any loud speakers blasting anytime of the day. If I need my fix of loud music, the Hard Rock Cafe is only a 10 minutes walk away.
Room conditions lived up to our expectations, however, I did find the empty mini bar concept refreshing because, for obvious reasons, most travellers never consume anything that the hotel stuff into this tiny refridgerator.
The only reason I did not give it a 5 star rating is because.... besides us, there were ten thousand other hotel guests who were there for the same reasons.
We enjoyed our stay thoroughly and we will be back again. Hopefully the next time, we will step out of the hotel gates to check out what the rest of Phuket has to offer.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok
Senior Contributor
24 reviews 24 reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
“Great stay!”
5 of 5 stars Reviewed 11 February 2012 via mobile
4
people found this review helpful

We just returned from a great stay at the Holiday Inn Phuket! I am surprised to hear a complaint about the Bussakorn breakfast......it was fantastic! How could someone be bored? The only qualm was that we were really careful about not letting mosquitoes in the room and I think the cleaning staff keep the doors open to long when cleaning......that's how they got in our room. We never owned our door to the balcony once. Besides that thanks for the upgrade with our Ambassador Gold/Priority Rewards Platinum...we appreciated it!

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Batam, Indonesia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Lovely Hotel for Vacation!”
4 of 5 stars Reviewed 9 February 2012
2
people found this review helpful

I have vstayed for 4 days 3 night in Holiday Inn Resort OPhuket, what a lovely hotel in Patong and i got a warm service and nice room as well. all the staff are friendly and warm and very helping to let us know about Phuket and patong.

I will will be back again to Holiday Inn Resort Phuket!

  • Stayed February 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Airdrie, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“The last night to an amazing vacation!”
5 of 5 stars Reviewed 9 February 2012
2
people found this review helpful

This hotel has it all! If you can stay in the suites, you get your own private pool, amazing room and quiet by far the very best #1!!!

Room Tip: the beach is across the street;
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Walton12 about Holiday Inn Resort Phuket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Avoid if you are honeymooner”
3 of 5 stars Reviewed 6 February 2012 via mobile
2
people found this review helpful

Rooms - busakorn wing studio room
Nice pool view, interiors are good
You can find Mosquitos and ants inside room if balcony door is open which is unacceptable.Room has toilet and bathroom separate and there is no lock to the bathroom. So if you are taking bath your partner can see you, good for honeymooners, not family

Hotel food- not much choice in room service menu and also in morning breakfast same menu all days. No variety. After having breakfast for 2 days I felt like skipping it on 3rd day

Room service and housekeeping - good , but nothing like 5 star resort.
They don't keep all things like toothbrush, comb etc, If you need them you need to call room service
They don't keep anything in mini fridge. They say if you want anything you buy and keep in fridge, which is totally unusual from other hotels, but I think nothing wrong in it since I don't use it anyway.
Hotel location- excellent. Beach is very near and also outside hotel lot of restaurants, pubs and shops. Good night life.
I found this hotel is quite ok for old people , but not for young crowd. The hotel is not capable of entertaining guests, no live music etc which makes the place very boring. Of course you can find these things outside, then why pay so much just to stay there?

  • Stayed February 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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LadawanPhuket, General Manager at Holiday Inn Resort Phuket, responded to this review
8 February 2012
Dear Honeymooners from Bangalore,


Sawasdee from Phuket and thank you very much for your comments on trip advisor. I would like to comment.

Moscitos, yes if you keep your balcony door open, the chance is quite high that moscitos will come into the room, we manage a pest control system to minimize pest, moscitos and ants within our resort.

I am most surprised to hear that you found our breakfast boring, at present we have a selection of 65 items on our breakfast menu and try to cater for many taste buds from India to Germany, We might have a limited selection of vegetarian food, but most of our other customers praise our breakfast buffet selection.

As for the minibar is kept empty as 99% of our customers prefer to shop for their own minibar items and a small minimart is available in the resort for customers to stock drinks and snacks at supermarket prices.

It is true that the resort, does not offer much live entertainment , only some music in our bar, but being in Patong most of our customers like to go out for the entertainment into the Patong night life scene.



Thank you for your comments,


Sincerely


Wolfgang Meusburger
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Holiday Inn Resort Phuket

  • Holiday Inn Phuket
  • Holiday Inn Patong
  • Patong Holiday Inn
Address: 52 Thaweewong Rd | Patong Beach, Patong, Phuket 83150, Thailand
Price range (per night):* INR5,937 - 14,339

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