We recently stayed in one of their Elite rooms for a couple of nights. Our room was on the second floor overlooking the pool, which was nice.

The pros:

- good, quiet location that was still central;

- free wifi throughout hotel;

- room was large;

- the 2 pools look lovely (shame we didn't get a chance to try them out);

- service was generally pretty good; and

- breakfast was acceptable (although I don't understand why they don't cover up food when it's an outdoor buffet - I prefer not to share my food with insects!).

Cons:

- our air conditioner was so noisy! It was so noisy (like a loud plane engine) at the start that I actually wondered if it would keep us up at night. But I think it quietened down a bit after awhile and was only moderately noisy (more like a normal plane engine) throughout the night;

- the room doesn't look quite as good as in the hotel photos. The room had obvious signs of wear and tear and the room could definitely be cleaner. I was a little bit disappointed when I first entered the room;

- the bathtub/shower is a bit poorly designed. You have to shower in the bathtub (which I'm fine with), but the water that gets collected in the area between the edge of the tub and the wall then runs around the edge of the tub and onto the bathroom floor. After my first shower there, the bathroom floor was almost half covered with water! The next time we showered, we placed a towel at the edge of the tub which improved, but didn't fix, the problem; and

- this is not totally the hotel's fault, but there were quite a few mosquitoes in the room. Buy a can of insect spray for a bite-free stay.

We booked via booking.com and paid about US$150 per night. For this price in Thailand, I would usually expect more. But Phuket is pretty expensive for Thailand, so I guess it was an okay price for what we got.

Lovely hotel with great staff. Fab resturant, food and drinks in hotel very affordable. Only complaint is that the 'premium' rooms balcony was about 2 foot wide, would have been so lovely to sit out on it but it was just too small. The bed was also very hard. Will stay again but in a pool access room.

i like the hotel concept of garden retreat style - it situmulate your resort holiday mood. we stayed in classic premier room with garden view. room was old but good condition. next time, I would like to stay in pool access room or premier grand ('den' on balcony but no bathtub...) or honeymoon collection if our budget is allowed. great location, we could walk to everywhere so that no need to get frustrated by over charged tuk-tuk or taxi when you go out. breakfast was ok, long queue for egg station on peak time (around 9am).

I stayed at the Burasari for several nights, in a twin share room. Absolutely loved my time there! The hotel is hidden away in such a busy little pocket of Patong Main Beach - you wouldn't even know that there was so much hustle and bustle happening a few metres away when lying by the tranquil pools inside.
The staff were very friendly and helpful during the course of our stay. Amazing breakfast buffet with a wide selection of choices & the room and poolside menus were also quite extensive.
There is free unlimited wifi through the hotel which is very convenient.
the rooms were spacious, fully equipped and we had full confidence in the safety of our belongings during our stay. Highly recommend! Will definitely be returning to the Burasari next time I travel to Phuket.