The visit to Phuket was a memorable one. The hotel is quite attractive, comfortable, exotic and have a very decent staff who are very responsive and eager to serve. The bar and restaurant have a good ambience and very close to the swimming pool which adds to its beauty. The beach is hardly 5 min. walk and is peaceful as well as attractive. The rooms are very spacious, hygenic and well kept. We recommend this hotel to the incoming tourists for their pleasant encounter with nature.

We spent 5 nights in this resort in a cottage. It was just ok, room was clean and spacious. Though our "double bed" was actually 2 twin beds standing together and with double bed linen for on it. Also the resort is full of cats and one of them decided to have rest on our towels that we left outside to dry. Breakfast was fine (eggs, bacon, yummy pastries and flavoured breads, thai soups), but..... they had no oatmeat, and that was sad. I think next time we go to Patong we won't get included breakfast because the city offers cheap delicious meals at every corner and paying $10-15 for hotel breakfast is waste of money.
Resort area was very nice though we never spent time there, because beach was literary 2 steps away.
Hotel stuff was helpful and polite, but there was one strange thing happened - two times we called room service and ordered same dish and both times it was different from how it was described in the menu. We complained, but the manager did nothing....

We were pleasantly surprised after reading reviews about this hotel... Our room was extremely clean even though a little old fashioned. T.V. 's need upgrading. Our towels were changed every day even though we didn't put them in bin. All the staff were really nice especially the lads in the Pool side bar. Yes we agree the staff were in short supply but the hotel is being upgraded very soon. If anything a lot of the guests were rude and not very friendly. Check in was fast and efficient. The breakfast was very good value and catered for all tastes. Some sunbeds definitely need replacing. The pool was very clean and the gardens were very nice. I really don't know what some people expect..

A warning to all felow travellers. The pics on the net for this hotel look fantastic but it is far from the reality. A large hotel which hasn't been remodeled since King Tut days failed dismally to deliver the lovely relaxing time that my partner and I were after.Set in luscious gardens, they should pay more attention to the old and worn out inside.
There is no service whatsoever, it takes 1/2 hour to get towels brought up, bad luck if you need toilet paper.. that took 3/4 hour...isnt the de luxe room supossed to be equipped with towels and toilet paper??
The shower didnt work, we moved to another room where we came back later to find that money had been taken from the safe....robbed from the room safe...we could not believe it! Their attitude was, the insurance will cover it...No it wont....beware of the cleaning ladies, they wear way too much gold...on their salaries!!.The rest of the attitude was basically we dont care and made us feel like we had concocted the whole scenario.This totally destroyed our holiday.
Amongst other things the bed was ancient, 2 beds joined together which wobbled from side to side, never got much sleep, equally old small TV, too bad if you like watching the box to relax.
LIft didnt allow more than 4 people in it, it would sound a bell to warn you.Found this to be a fire hazard.
This place is up for lease in April, all the staff have already been sacked, so we heard ,so staff are making the most of it, they have lost their jobs anyway.
I would never recommend this hotel to anyone, it is the pitts!!