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Club Bamboo Boutique Resort and Spa – reviews, photos

3.0 of 5
Nanai Road 247/1-8 | Kathu, Patong, Phuket 83150, Thailand
Hotel amenities
Club Bamboo Boutique Resort and Spa
Ranked #73 of 219 hotels in Patong
3.5 of 5 stars 252 Reviews
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252 reviews from our community

What travellers say about this hotel
  • Very nice(10)
  • Tuk Tuk(6)
  • Free shuttle(6)
  • Next morning(5)
  • Deluxe jacuzzi room(5)
  • HOT WATER(4)
  • Phi Phi(4)
  • Hotel staff(3)
Traveller rating
    80
    76
    39
    28
    29
Only show reviews for Family (26) | Couples (76) | Business (5)
Date Rating
San Francisco, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Lizards and more”
2 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

We booked the Club Bamboo in Phuket for 3 nights over the 2011 New Year period based on the descriptions, reviews, and the nice bungalows from the online pictures. We were forced to pay for an extra bed (extra $30/night) for my 10 year old son even if we didn’t really need it.
We requested taxi service from the hotel (600 Baht) and this worked quite nicely (waiting for us when we arrived and cheaper than a generic taxi), my son felt car-sick in the taxi and the driver was extra nice with him.
When we got to our bungalow we found out unpleasant surprises: in the patio outside the bungalow there were two old and dirty plastic chairs and a strong stench of sewage. Inside the bungalow there was fortunately not stench but most of the decorations were broken or chipped; the floor had a broken wooden plank covered with some type of wood-like mask tape; under the sink and on top of furniture there was plenty of dirt and dust; air conditioning was in the bedroom only and not in the bathroom; the stone wall panels on the side of the bathroom were covered with lizard droppings; the bath tub was spotted with rust and incrostations; an additional foldable bed was in the bedroom but no additional towels.
We had company in the bedroom: a small gecko. My wife called reception and they sent a guy armed of rubber bands. He took him a good 30 minutes but eventually killed the gecko.
When we were ready to go to sleep we found out that the extra bed has not been prepared properly: there was one linen to cover the mattress (with holes) but no linen between that and the blanket. I went to the reception explaining the situation and asking for an additional linen. Instead of apologizing and getting the linen the receptionist told me that there was no house keeping service and I had to wait till tomorrow. I explained that all I was asking was for one linen so that could I properly make my son’s bed. She went to get the linen clearly showing that she was not pleased at all.
The day after they forgot to give us our wake-up call. Fortunately I always set up an extra alarm on my phone else we will have missed our excursion.
Walking from the hotel to restaurants is not far but it is not an easy walk as you have to cross mayor intersections with no clear pedestrian crossing.
There were many other issues and unpleasant things with this hotel and we were very happy when we finally headed back to the airport.

  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Andrea C about Club Bamboo Boutique Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lahti, Finland
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Beautiful villa need repairment”
4 of 5 stars Reviewed 5 January 2012

We stayed (5 people) at the villa Anantharara, about 200m uphill from the hotel. Location is nice, about 3min walk down to the hotel and 15min to the centre (Jungcaylon). Hotel has also transport service to the beach road and back witch is great if you don't want to walk. They also give a ride up to the villa or down free if their car is available.

During our stay there were a few broblems. First of all one extra bed was missing from the villa for the firs two nights but it was arranged. For the night we arrived to Club Baboo the villa had no wather at all so we had to stay in a hotel room (witch was quite nice). After that toilets weren't working occasionally and water temperature in shower didn't stay even. There were also a majure clorine problem...

Staff was very helpfull and tried their best to solve every problem we had and I think they succeeded very nicely. We also got a compensation because of the clorine problem.

Despite of the little problems we had our holiday was great and I wouldn't change a thing! We really enjoyed our private pool at the villa and I think I won't stay in hotel after this experience :) The villa itself needs a little repairment and after that it is even lovelier place to stay. I would recommend Club Bamboo and their villa to all.

Thank you very much to all in Club Bamboo for making our stay at your villa the best it could be! See you when I come back to Thailand! Happy new year!

  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Nakke12 about Club Bamboo Boutique Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phuket, Thailand
1 review
1 helpful vote 1 helpful vote
“Great”
5 of 5 stars Reviewed 17 December 2011
1
person found this review helpful

Very good hotel. Staff is very impressive, nice pool. Free shuttle. We enjoyed the food at the restaurant. It's really a good value for money. Will come back next year to this hotel again

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ray J about Club Bamboo Boutique Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Club Bamboo Hotel & ? Needs Urgent TLC”
2 of 5 stars Reviewed 11 December 2011
2
people found this review helpful

I have been staying at the Club Bamboo Hotel and ? My first night in my hotel room while in the shower the whole power to the room went off, pitch dark stood in the shower with soap all over. Slipped and fell trying to get out in dark.
Second night shower pipework bursts....
Moved finally to another room only to find large door window latch open to the world, fixed to close, with large gap that allows biting bugs in.
Then ceiling hatch that (I tell no lie have pictures to share) allows a sticky mice catch substance through in large amounts.
Reception staff that smile however, sadly knowing very little English language what so ever, proving embarrising and confusing to say the least, and very difficult to communicate one's needs.
I would like to say you get what you pay for, but there are cheaper and better in Phuket. Looks like a nice place once, just lacks TLC and proper investment.

Room Tip: Look around before you book. There are better and cheaper hotels around that offer much better accom...
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  • Stayed December 2011, travelled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Gary W about Club Bamboo Boutique Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Comfortable and good value if you are okay being out of the center.”
4 of 5 stars Reviewed 6 December 2011
2
people found this review helpful

I actually stayed here over two years ago (this site will not let me go beyond a year) so bare in mind things might have changed over the ensuing years.

It was an attractive, quite modern facility back then though (nice lobby, pool, bar), and my standard room was nicely decked out. Everything worked too (with the exception a pipe in the bathroom which dripped a little a created a slightly dank odor).

The area is a little bit of a backwater. (It is on the lower side of a hill but there didn't seem to be any grand views or anything). Not walking distance either so you will need to take either a taxi (if you can swallow with the inflated prices the taxi mafia charge here), hire your own hire bike, or take the free shuttle service Club Bamboo offers four or so times a day.

The price was good though: about 15 percent less than places closer to the main action. Staff were quite friendly (if a little bit amateur) so no complaints there either.

When everything runs smoothly, that is pretty much my bench-march for quality.

Room Tip: Everyone staying there seemed to have hired a moto. There is a hire place close by too, so probably...
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  • Stayed February 2011, travelled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Sinead F about Club Bamboo Boutique Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Club Bamboo Boutique Resort and Spa

  • Hotel Bamboo Boutique
  • Resort Bamboo Boutique
Address: Nanai Road 247/1-8 | Kathu, Patong, Phuket 83150, Thailand
Price range (per night):* INR728 - 4,145

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