We were very much looking forward to our stay at Soppong River Inn and had corresponded with Burt extensively however when we finally arrived only Om, his step daughter was there, (as Burt and Joy were away in Hawaii) and the place seemed almost abandoned. The room we had booked was the The baan but when we looked at it, it seemed very small and the second bed too narrow for my two "farang" sized 8 and almost 4 year olds. The room was hot and dark and stuffy and as they were doing works nearby it there were power tools everywhere and it did not look enticing at all. I couldn't imagine my kids playing nearby. Om sensed my concern I think and showed us the Champa room which for some strange reason is the most expensive room in the place?? It was so small and moldy smelling that we only lasted 1 night as I could not sleep and there was no room for my kids to play in the room once the sofa was turned down for a bed and there was too much furniture in there for the size. We therefore had no privacy as we had to go out of the room on the shared balcony which was lovely but not always suitable for a family to mix with smokers etc...
It was very much a dissapointment as we had up till this time had lovely accomadation in Pai and Chiang Mai for similar prices and had plenty of space.Also, it is a long journey to Soppong you expect some kind of welcome when you arrive.
The food however, was the best in the town I think and Om was lovely to us and did not charge more than a night even though we left late the next day. She sort of seemed a bit perplexed by having been left in charge of the whole place and the restaurant and there was only 1 other guest that we were aware of..
Room Tip: No room suitable for a family with small children.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12 November 2011
Naturally, we were very sorry to learn about your disappointment with your accommodation. Also, I'm sorry that we were not able to be there and work things out personally with you, but this is the one time of the year during our low season that we can get away for a brief holiday, and at the same time leaving Aom capably responsible for things.
We understand your frustation with trying to sleep both your 8 and 4 year old in a single bed, although our site does mention that The Baan contains one queen and one single bed. Had we known this was a problem during your stay, we most certainly could have provided linens for the sofa or else set up a futon for one of your sons. Perhaps we could have further clarified this during our many emails in working out your reservation. Also, our apologies for the power tools and work going on nearby, as we are constructing a new two-storey cottage during the current low season, and this should be finished and cleaned up within a week.
We were also sorry to hear that Champa was not pleasant for you. Being at the end of rainy season and in the middle of such dense tropical foliage, we usually switch on the aircon in Champa prior to arriving guests to make the air more pleasant. And yes, once the double sleeper sofa is folded out, there really is not much room for two boys to do much playing in the room. Champa is located next to our three level terrace over the river and it has lots of space, although as you mentioned, you would have had to share that space with the one other guest who was staying with us at the time.
Finally, we do appreciate your compliment regarding our café food, as we try very hard to provide freshly prepared food with our own recipes and quality ingredients. Also, thank you for your compliments to Aom and we will be sure to pass your kind words along. Complements such as those really make everything worthwhile. Finally, we will take your all your other comments constructively and seriously with the hope of making improvements and perhaps the opportunity to welcome you back again the future for a more pleasant stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC