We stayed here in May 2011 with our then 8-month old son.

The staff couldn't have been friendlier, more thoughtful or more helpful. They were absolutely fantastic with our son, even the cleaners took time to give him a cuddle. By the time we had been there a couple of days the waitresses knew us and automatically bought a lovely thai banana over for him to eat at each mealtime and, notably, after noticing he was getting upset during one dinner they took him off, although ensuring he was still in our view, to entertain him whilst we ate in a peace.

I found that they do small things in this hotel which i've never experienced before. The manager greeted us when we checked in and when we checked out, they leave delicious baked goods in your room after they have cleaned and they bring you ice cream or cold fruit kebabs whilst you're relaxing on the beach. We were saved by the DVD cupboard in the lobby as we watched a DVD most nights with a glass of wine once he was asleep.

The hotel is beautiful, the food in all restaurants delicious, and the beach and facilities are well maintained. I would also recommend a trip to the spa!

There isn't a huge amount to do for older children, it's definitely a beach paradise intended more for couples, but was more than fine for us.

Will definitely stay again should we ever go back to Krabi.

this is a stunning hotel set in fabulous surroundings with fantastic relaxing pools and beach front. All rooms have a good view and are very luxurious and comfy - what you would expect from a 4/5 star hotel.

Food was also very nice - a little pricey as there is not much option to eat out in cheaper places like we had the option of in other parts of Thailand.

It seemed to be out on a limb a little - we preferred cheaper hotels in Krabi which were closer to other things such as excursions, restaurants, bars and clubs. Its about 40 mins away from Ao nang where we stayed previously.

We spent nearly a week here and enjoyed our time. There is nothing wrong with the hotel it's just some things could be done a little better. We felt it was a little dated/tired, but nothing off-putting. Breakfasts were good, but compared with other hotels we have stayed in in Thailand, they aren't quite as good. The staff are generally very friendly and appear to be very good with children so we would advise here if you have kids. The pool area is a little small and it can often be a race to get loungers which I found off-putting. Their are 2 main eating places at the hotel which were nice, but there are also other places within walking distance along the beach which are worth trying (particularly at Phulay Bay - see review for this).
Don't let the location and area put you off coming here. In truth, there is little in Krabi towns worth bothering with (maybe 1 evening trip there would be enough). This location is ideal if you just want to finish off a Thai holiday with a nice quiet, relax away from the hustle and bustle. There is enough in the local area to keep you interested and amused. Enough eating and drinking places too. If you really want to go into the town, the hotel offers a bus service (although their timings for this service maybe need looking at as the return trip comes back a little too early in our opinion)
The beach is nice and quiet too and you can take excursions from here (the hotel also offers a service) to various nearby places.
All in all, a nice experience, just not great enough to tempt us back any time soon. Phulay bay on the other hand certainly would......

We stayed here one week in a Deluxe room.

Loved the room,nice decor. Amenities are great. Bathroom great. Room very clean. Bed was comfy and wide!
We had garden view from our balcony.
Comfortable chairs on the balcony is on my wish list !

Lotus Restaurant are good. Food beautiful displayed. Taste good.
The Bellini italian restaurant has the prime beach location. but in Thailand we prefer to eat Thai.
We had loved to eat Thaifood down by the beach in the evening instead of in the back of the resort in Lotus restaurant.
Some of the other resorts down the beach had better evening menus.

A highlight at Amari is the amazing sunsets combined with Happy hour. All guests comes down to the beach to take photos and enjoying a cocktail.
Krabi is really beautiful with its dramatic mountains and nature!
The location of Amari is a big plus.

First time we stayed here we were overwhelmed. It indeed is a very beautiful resort.
This time we had no pleasant surprises but were overall happy that we came back.
I think Michael the GM is on his way taking it up to a new level!

That`s why we will come back!