So if you have read any of my other reviews I am an intrepid traveller. I have stayed in 2 stars and I have stayed in 5 stars.
The Veranda Lodge used to be my favourite boutique hotel in Hua Hin. It is located on what - I think is - the best stretch of beach in Hua Hin. I have read other reviews of the Veranda Lodge and was surprised at some of the less flattering ones...but I have to say this recent visit was not the best visit, ergo the rating I am giving it.
The hotel has undergone some extensive renovations and has grown quite a bit in the process. On this trip we stayed in the Sea View Villa (the villas are new) and whereas the roos in the original building had a very nice design aesthetic, these Villas remind me of a Howard Johnson style of room, and they are crowded together as if living in a trailer campsite. Luckily our Sea Villa was closest to the beach and with the most privacy. It may be that there are many Thais who visit Veranda Lodge and perhaps the lack of privacy is a nice community feeling? Unsure so I can only comment on my reaction to the new accommodations.
It was lovely to hear the waves on the beach, however, when we walked out on to our little veranda we overlooked broken and battered lounge chairs, litter and leaf debris, and a sandy beach that looked like it had been in a battle. It was a bit depressing and not what I was used to. I have been coming here about once every 18 months or so since 2005 so I am familiar with the hotel and yes, I did have expectations based on prior experiences. I wondered if there had been a storm that had littered the beach so I waited a bit and then after Day 2 actually went to the front desk to ask if the beach would be raked or cleaned up. The front desk had no idea what the beach looked like, and to their credit sent out four gardeners to set things right. I know that I appreciated this action very much, and I am certain the other guests did too. Unfortunately the battered and broken lounge chairs with torn and damaged lounging pads were not removed from my line of vision...but the beach being cleaned was a huge improvement.
The next issue was that our villa ceiling was invaded by squirrels. In fact one there was a royal battle and one of them fell out of the ceiling and onto our bed, ran around chattering and then hid in the back of our mini-fridge. This was also a bit scary and unpleasant. Eventally the situation was addressed as my husband discovered holes in the exterior of our villa and workmen were sent to patch it.....however there were remaining squirrels now trapped inside the ceiling. This resulted in us pushing the bed to the middle of the room so that we would at least be out of the way if more squirrels fell. We did explain the situation again the next morning but nothing else was done about it, so we just lived with the incessant running and chattering of the squirrels for the next few days.
Now onto more pleasant things. The food is always good at the Veranda Lodge, the breakfast especially. As I mentioned before it has a great location, and in fact a new Market Village Mall is about a 10 minute walk which has many shops and a nice variety of restaurants.
The cleaning of our Villa was done very nicely and we always had fresh towels and bottles of water. The flatscreen tv was very nice with many channels and good reception.
I am conflicted about returning to this spot again. I love the location but unsure about how the hotel is being managed at this point.
Room Tip: Sea view villas if you can be assured that the rodent problems has been resolved. Otherwise I would...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC