We chose this hotel based on other reviews and the high recommendation it received in the Lonely Planet (though 2007 edition). The room was clean, the restaurant food quite good, the view of the ocean and beach and it's romantic setting (w/ mangoes falling on our roof and coconuts at every corner). However, the professionalism of the staff and quality of service was very poor. Our phone was broken and no one fixed it so we had to trek quite a ways to go to the lobby to ask questions, order food, etc. Also, there seemed to be a collective "rip-off" scheme between the staff and the local taxi drivers and tour groups etc.

Wouldn't recommend this hotel for those w/ young children because of the many flights of stairs and distance between the lobby of the hotel and our room and the beach and the type of beach (rocky).

We stayed 3 nights in Deluxe bungalow. The room was small, dark and shabby. Bed sheets had strange smell, kind of musty. Bungalow had a nice view on see, rocks and trees, it was situated in the nice garden. However tide at night made big noice when crushing to the rocks below our cabin. There are lots of stairs to get to reception or to the beach, therefor I wouldn't recommend this resort for elder people. It's ok for people who want to be close to nature, away from other resorts. Entrance to national park is realy close to resort. If you need to go to town you need to hire taxi - 50 bath per person (not possible to haggle).

We stayed at Baan Krating for 4 nights recently. We booked over internet and were given a discounted rate 3,200 Baat per night for one of the pavilion rooms (new rooms overlooking the beach). The room was spotless, bathroom fabulous apart from the shower pressure being low on occasion. Because the resort is high up in the rainforest, we had a fabulous view of the beach below as well as lots of butterfllies, birds, lizards and all sorts of wildlife outside. At night we left our patio door open with the mosquito doors closed and a lovely breeze would come into the room.
Ok, we love nature and wildlife and are fairly fit so we enjoyed being right in the centre of the trees however if it's a resort right on the beach you want then this isn't the place to come. The hike up and down to the beach can be quite hard, after the first day our leg muscles really felt it (which we relieved by having regular massages!). A lot of the other resorts on the beach were fairly busy and people were packed in like sardines, whereas once we had climbed the stairs to our lovely bungalow and verhanda, we had peace, tranquility and a wonderful view with a fabulous breeze away from everyone.
There is breakfast included in the price, free internet. Worth the extra money to get one of the pavilion rooms.

the standard bungalow is really small, internet states 23 sqm for the room, but this is the sizes of the whole bungalow, incl. bathroom and terace
the superior bungalows are nice and have much more space
hot water in bathroom is very slow - take your time for a shower
for new bed sheets you have to advise the staff, but they are very friendly and helpful
breakfast was okay, some thai, some european food

whole ressort is directly udnerneath the main street - the upper bungalows are really loud

don't book a standard bungalow, you will definitely miss space if you stax there for more than 2 days

nice place outside khao lak, you should rent a motorbike