The Andamania once was - and could easily be again - a simply wonderful hotel. I am not sure of its history or the impact the tsunami had on its fortunes but from what we saw, this hotel is a shadow of its former self. If the management don't put in some investment soon then people will simply stop going there.
But it was not all doom and gloom. There are still signs of Andamania's former glory days.
We were upgraded on arrival to a Deluxe Garden View room on the 2nd floor of a somewhat functional but inoffensive 3-story block. The room was huge – with plenty of space to accommodate an extra bed for our lively 7-year-old daughter. There was a pretty balcony with hardwood deckchairs and table overlooking beautiful and perfectly tended gardens. The room itself was low-key in terms of the decor but the plain white bedding etc was nice against the darkness of the hardwood floor.
The wardrobe was large, there was a safe and small fridge containing soft drinks and beers. The bathroom was huge with separate rain shower and bath.
The hotel is located on an unspoilt and largely clean beach, which is free from hawkers and vendors and has no jet skis and four wheel drive beach buggies, though I'm aware some will not see this as a plus. Khoa Lak is like Phuket was 40 years ago.
Now for the bad bits:
1/ The whole hotel badly needs some money spent on it. The decking around the pool is so rotten that there are gaping holes in places and I put my foot through one section. In addition there were many broken tiles in the pool itself leaving sharp edges to slash toes.
2/ The thatching on the roofs of the beautiful salas and main accommodation blocks is literally falling off and a real eyesore.
3/ The service is quite poor and the staff are all in need of some training and professional development.
4/ There was no hot water in either the basin or the shower throughout our stay (although this was not a problem when it was so hot outside).
5/ The food served in the beach side restaurant was disappointing.
6/ Although we had booked through an agency, the hotel charged 650 THB per night for the rollaway bed for our daughter which is a little steep by Thailand standards.
7/ Many of the rooms on the ground floor had the canvas missing from the deckchairs - again making things look a bit old and tatty.
The pluses still outweigh the minuses at Andamania but the tipping point could come quite soon.
- The Andamania Beach Hotel
